# Last month payout not received

**URL:** <https://community.brave.app/t/last-month-payout-not-received/300739>\
**Category:** Rewards Support\
**Created:** [November 12, 2021, 7:03pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739 "2021-11-12T19:03:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ohasani](https://avatars.discourse-cdn.com/v4/letter/o/f4b2a3/32.png) [@ohasani](https://community.brave.app/u/ohasani)\
**Post date:** [November 12, 2021, 7:03pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739/1 "2021-11-12T19:03:52Z")

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**Briefly describe your issue:**  
-I didn’t receive my October payment, and the last ad displayed on my screen was on November 9th.  
**What Operating System and Brave version are you using?**  
-Windows 10 Pro, Brave Version 1.31.91  
**Is your browser wallet currently verified?**  
-Yes  
**What date did you verify your wallet?**  
04/23/2021, 12:25:36 PM  
**Have you been able to successfully receive payments in the past?**  
-Yes  
**Are you using a VPN?**  
-No  
**Are you in a supported region?**  
-Yes  
**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**  
-Yes

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<div class="post-metadata">

**Author:** ![xhGcmw](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/xhgcmw/32/72147_2.png) [@xhGcmw](https://community.brave.app/u/xhGcmw)\
**Post date:** [November 12, 2021, 7:13pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739/2 "2021-11-12T19:13:08Z")

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I haven’t received rewards as well and I’m not getting paid for seeing ads now.

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**Author:** ![velocissimo](https://avatars.discourse-cdn.com/v4/letter/v/90ced4/32.png) [@velocissimo](https://community.brave.app/u/velocissimo)\
**Post date:** [November 12, 2021, 7:34pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739/3 "2021-11-12T19:34:06Z")

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same issue! payment did not come through Gemini.  
A warning came out saying that there was an issue and i lost my BAT without being able to do anything… Brave Reward system is soooo buggy!!!

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<div class="post-metadata">

**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [November 12, 2021, 7:35pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739/4 "2021-11-12T19:35:28Z")

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Thank you for reporting! Please DM with the following information:

- Copy/paste your Wallet ID (found on `brave://rewards-internals`)
- Your OS and Brave version (first three lines in `brave://version`)
- A screenshot of your Rewards panel in `Settings --> Brave Rewards`.

This will help to speed up the troubleshooting. Thank you in advance!

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<div class="post-metadata">

**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [November 12, 2021, 7:35pm UTC](https://community.brave.app/t/last-month-payout-not-received/300739/5 "2021-11-12T19:35:33Z")

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