# I lost my BAT and i dont know why **URL:** \ **Category:** Brave Rewards\ **Created:** [April 2, 2021, 4:46am UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962 "2021-04-02T04:46:12Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Sanciro](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sanciro](https://community.brave.app/u/Sanciro)\ **Post date:** [April 2, 2021, 4:46am UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/1 "2021-04-02T04:46:12Z")
Hi, this is my problem: In March 1 i claim 0.250 BAT (pic 1) and today I verified my Uphold account and the bat just disappeared (pic 2) Pic 1 ![BAT Marzo](https://global.discourse-cdn.com/brave/original/3X/0/0/00dfd93dfe02042635f7406b79428135e64c14b4.png) Pic 2 ![BAT hoy](https://global.discourse-cdn.com/brave/original/3X/6/1/617ad683298c85836bc4b41775d91dd5b07aef22.png) ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [April 3, 2021, 5:49am UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/2 "2021-04-03T05:49:17Z")
do you have the auto-contribution option disabled? if you are using the sync feature, is the auto-contribution option disabled in all your synced devices? ---
**Author:** ![Sanciro](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sanciro](https://community.brave.app/u/Sanciro)\ **Post date:** [April 4, 2021, 12:02am UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/3 "2021-04-04T00:02:13Z")
Hello and thanks for reply. I have the auto-contribution disabled and i dont use another device with brave besides my computer. In addition, as you can see in the screenshot, you do not see any spend of the BAT. ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [April 4, 2021, 11:38am UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/4 "2021-04-04T11:38:25Z")
@look in the transactions in your uphold account ---
**Author:** ![Sanciro](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sanciro](https://community.brave.app/u/Sanciro)\ **Post date:** [April 4, 2021, 8:06pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/5 "2021-04-04T20:06:25Z")
Hi, i look and dont show any transaction. In general and brave Browser category ![UPHOLD TRANS](https://global.discourse-cdn.com/brave/original/3X/0/0/001bc723d34b527c821c332703d2cc8a8e96922c.png) ![UPHOLD TRANS2](https://global.discourse-cdn.com/brave/original/3X/5/3/53b5aec82c7a55efa780bda0b4649e1e99868468.png) ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [April 4, 2021, 9:04pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/6 "2021-04-04T21:04:58Z")
Mmm could You go to brave://rewards-internals to see if the external wallet is shown as connected. Besides, wich version of brave are you running? ---
**Author:** ![Sanciro](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sanciro](https://community.brave.app/u/Sanciro)\ **Post date:** [April 4, 2021, 10:02pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/7 "2021-04-04T22:02:18Z")
I go to brave://rewards-internals and in the external wallet it says: Wallet Status: Verified Wallet address so I think it’s connected. As additional data, in the event registration category, it says: 04/02/2021 00:03:09 promotion\_claimed 0.250000 This would be exactly the BAT that I claimed that day. Also, I am using brave version V1.22.71 ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [April 4, 2021, 10:25pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/8 "2021-04-04T22:25:52Z")
Is weird for the bat to disappear like that 🤷‍♂️. Maybe @Mattches or @steeven can help with this ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [April 5, 2021, 6:03pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/9 "2021-04-05T18:03:11Z")
@Sanciro, I’m confused – is the BAT not still in your browser wallet? ---
**Author:** ![Sanciro](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Sanciro](https://community.brave.app/u/Sanciro)\ **Post date:** [April 5, 2021, 6:37pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/10 "2021-04-05T18:37:25Z")
No, the BAT aren’t in the browser wallet or in the uphold wallet. I don’t understand anything about how it could be that they disappeared. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [May 5, 2021, 6:37pm UTC](https://community.brave.app/t/i-lost-my-bat-and-i-dont-know-why/225962/11 "2021-05-05T18:37:42Z")
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