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Description of the issue:
Exact URL of the website in question:
Screenshot of the ad as it appears in Brave:
Did the issue present with default Shields settings? (yes/no)
I have been shopping at vitacost.com for many years. Now whenever I try to access the site, I am told “Access Denied”. I tried to remove all Shields, allow ads, as well as I turned off all privacy options and still my access is denied.
Brave version (check About Brave):
@WestSlopeMtnGirl if you disable Nord VPN and try to visit the site do you still get the same issues?
@Mattches,
At your suggestion, I paused NORD and was able to log in to Vitacost. Although this is a nice work around - thank you- what does it mean? Is there a way to fix it so that I do not need to disable NORD?
This is likely a vitcost issue and/or vitacost is preventing access to their site if a VPN is detected. I would reach out to them for assistance with the issue.
Thank you @ Mattches for your assistance. I will do that but at least you gave me a work around I can work with in the mean time. You are awesome!
Next issue is trying to fix the slow response on my computer after installing NORD and Brave. I have some suggestions to implement by the customer service team. If that does not work, may I reach out to you? You seem to be most helpful and I appreciate any assistance I can find.