# I don’t know how to get my rewards, there is no claim button already 2month

**URL:** <https://community.brave.app/t/i-don-t-know-how-to-get-my-rewards-there-is-no-claim-button-already-2month/414727>\
**Category:** Custodian Support (Uphold, ZebPay, etc)\
**Created:** [July 12, 2022, 7:02pm UTC](https://community.brave.app/t/i-don-t-know-how-to-get-my-rewards-there-is-no-claim-button-already-2month/414727 "2022-07-12T19:02:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aresan](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/aresan/32/138176_2.png) [@Aresan](https://community.brave.app/u/Aresan)\
**Post date:** [July 12, 2022, 7:02pm UTC](https://community.brave.app/t/i-don-t-know-how-to-get-my-rewards-there-is-no-claim-button-already-2month/414727/1 "2022-07-12T19:02:24Z")

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Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:

- [What is a verified wallet?](https://support.brave.com/hc/en-us/articles/360034841711-What-is-a-verified-Brave-Rewards-wallet-How-do-I-verify-my-Brave-Rewards-)
- [How do I switch wallet custodians?](https://support.brave.com/hc/en-us/articles/4407727644045-How-do-I-switch-my-verified-wallet-to-a-new-crypto-custodian-)
- [Why am I not seeing Brave Ads?](https://community.brave.app/t/faq-why-am-i-not-seeing-brave-ads/62433)
- [Rewards FAQ](https://support.brave.com/hc/en-us/articles/360027276731-Brave-Rewards-FAQ)

\*\*Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.

**Briefly describe your issue:**  
I don’t know how to get my rewards, there is no claim button already 2month.  
\*\*What Operating System and Brave version are you using  
Android 11 brave 1.40.113 chromium  
**Is your browser wallet currently verified? (yes/no)**  
Yes  
**What date did you verify your wallet?**  
16.2.2022  
**Have you been able to successfully receive payments in the past?**  
No  
**Are you using a VPN? (yes/no)**  
No  
**Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?**  
Yes malaysia 11  
**Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?**  
Yes support  
**Have you fully completed [Uphold’s CDD](https://wallet.uphold.com/customer-due-diligence) requirements?**  
Yes fully past

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [July 12, 2022, 7:10pm UTC](https://community.brave.app/t/i-don-t-know-how-to-get-my-rewards-there-is-no-claim-button-already-2month/414727/2 "2022-07-12T19:10:38Z")

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Hi @Aresan,

Could you kindly submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.

> **[Brave Help Center](https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431)**

Thank you!

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [September 10, 2022, 7:11pm UTC](https://community.brave.app/t/i-don-t-know-how-to-get-my-rewards-there-is-no-claim-button-already-2month/414727/3 "2022-09-10T19:11:39Z")

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