I can’t login Itch.io on brave ios mobile and desktop windows pc

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Description of the issue:
Like as the title implies. I’ve tried logging on Itch.io in both Windows desktop and IOS mobile using Brave browser, but it doesn’t let me in after inputting the TFA code. Though logging in (Itch.io) through Chrome, Firefox, Edge, Safari works. I honestly don’t know whether to tag this as desktop or mobile support since I’m having issues with both (sorry if I tagged it wrong). And no, I have no extensions.

How can this issue be reproduced?

  1. Getting on Itch.io (Mobile and Desktop)
  2. Putting in user and password
  3. TFA (I copy-pasted this from my auth app and I’ve even tried inputting it myself instead of copy-paste)

Expected result:
The website says
Errors: Invalid verification code” and “Make sure your device’s clock is set to the correct time. Verification codes are time-dependent.”

Brave Version( check About Brave):
Mobile

  • Version 1.80.1 (121)

Desktop

  • Version 1.80.124 (Official Build) (64-bit)
  • Chromium 138.7204.168

Mobile Device details
IPhone 16 Pro Max

Additional Information:
Desktop is Windows 11 if that helps in any way.

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