I am writing to urgently request a refund for a Brave VPN subscription that was purchased accidentally. My younger cousin was using my device and accidentally signed up/renewed the subscription without my permission. This money was strictly saved for my s

Please provide us with the following information. Note that most users will be redirected to our Premium support form for assistance with VPN issues, as providing support may involve sharing sensitive information that should not be made public.


Type of device Andriod

**Brave version:**Brave 1.90.122

Detailed** description of the behavior**

I am writing to urgently request a refund for a recent Brave VPN subscription charge. My cousin was using my device and accidentally pressed the button to subscribe. I am currently a Medical Technology student, and the money that was unexpectedly deducted was strictly allocated for my school expenses and laboratory fees.

​I desperately need these funds back for my education, and the VPN service has not been used at all. Since the forum guidelines advise against posting sensitive account details publicly, could you please instruct me on how to securely send my email and receipt so this refund can be processed as soon as possible? Thank you for your understanding"

Please submit a ticket to us on our Premium support form and we’ll be happy to assist you.

Already been done requesting a ticket

can anyone help me please

You should see a response shortly. Thanks!