# How to unlink devices **URL:** \ **Category:** Uncategorized\ **Created:** [May 5, 2022, 1:39am UTC](https://community.brave.app/t/how-to-unlink-devices/386101 "2022-05-05T01:39:26Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![burriedtree](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@burriedtree](https://community.brave.app/u/burriedtree)\ **Post date:** [May 5, 2022, 1:39am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/1 "2022-05-05T01:39:26Z")
how to unlink devices and get support trying to re verify and it says i hit max devices error please help ---
**Author:** ![Herrvader](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/herrvader/32/112292_2.png) [@Herrvader](https://community.brave.app/u/Herrvader)\ **Post date:** [May 5, 2022, 1:53am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/2 "2022-05-05T01:53:35Z")
> [@I lost all my bats and bookmarks after reinstalling brave](https://community.brave.app/t/i-lost-all-my-bats-and-bookmarks-after-reinstalling-brave/381502/2): > > Anytime you uninstall and reinstall Brave, or format your device, the old wallet is no longer accessible and Brave now sees that device as a new wallet. Any BAT that was not already transferred to a verified wallet is lost. If you are getting a Device Limit error, you can solve that with this link. Sorry for the crappy news. frowning ---
**Author:** ![ksathral](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/ksathral/32/130753_2.png) [@ksathral](https://community.brave.app/u/ksathral)\ **Post date:** [May 5, 2022, 2:47am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/3 "2022-05-05T02:47:26Z")
Yo can request manual removal. For more information read > [@Unable to re-verify wallet](https://community.brave.app/t/unable-to-re-verify-wallet/279742/118): > > Attention After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account. What i… It may take a while bwfore you get a reply though, mine took over a month because support is probably swamped with people reaching devic limits. I still cannoy believe they made it without an option to ‘release’ a device from using a spot that contributes to the limit. It all reminds me of the DRM of the game SPORE years. Anyway I hope this will solve your issue soon ---
**Author:** ![Herrvader](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/herrvader/32/112292_2.png) [@Herrvader](https://community.brave.app/u/Herrvader)\ **Post date:** [May 5, 2022, 2:53am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/4 "2022-05-05T02:53:27Z")
Same info I already posted, without the extra information. ---
**Author:** ![semeandoideias](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@semeandoideias](https://community.brave.app/u/semeandoideias)\ **Post date:** [May 5, 2022, 3:01am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/5 "2022-05-05T03:01:11Z")
nothing fix the problem, i’m very sad with this… =/ Brave Rewards seems a big lie, I, honestly, hope that the support change my opinion ---
**Author:** ![ksathral](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/ksathral/32/130753_2.png) [@ksathral](https://community.brave.app/u/ksathral)\ **Post date:** [May 5, 2022, 2:18pm UTC](https://community.brave.app/t/how-to-unlink-devices/386101/6 "2022-05-05T14:18:53Z")
Yes, I think you posted it while I was typing out my reply 😁 ---
**Author:** ![ksathral](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/ksathral/32/130753_2.png) [@ksathral](https://community.brave.app/u/ksathral)\ **Post date:** [May 5, 2022, 2:23pm UTC](https://community.brave.app/t/how-to-unlink-devices/386101/7 "2022-05-05T14:23:34Z")
Did you fill out the form and have received a reply back on it? It took well over a month before I received a reply back after filling out the form. Also when I found I found out that the issue was caused by the uphold app and suggested yo them to look into thi, I actually received the same standard response back that they unlinked ally devices. Apparently they don’t even bother reading when you reply back to them… ---
**Author:** ![semeandoideias](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@semeandoideias](https://community.brave.app/u/semeandoideias)\ **Post date:** [May 20, 2022, 2:32am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/8 "2022-05-20T02:32:07Z")
Yes, I filled out the form but i haven’t receive a reply. I got link my brave creator account on uphold, but I continue with the same problem with the browser =/ ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [July 19, 2022, 2:33am UTC](https://community.brave.app/t/how-to-unlink-devices/386101/9 "2022-07-19T02:33:04Z")
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