# How to claim BATs when failing Safety Net Test? **URL:** \ **Category:** Rewards Support\ **Tags:** android\ **Created:** [March 26, 2022, 4:23am UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770 "2022-03-26T04:23:29Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![AanuMaanuKaanu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/aanumaanukaanu/32/105781_2.png) [@AanuMaanuKaanu](https://community.brave.app/u/AanuMaanuKaanu)\ **Post date:** [March 26, 2022, 4:23am UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/1 "2022-03-26T04:23:29Z")
Hi, I recently brought a second-hand tablet for online classes. I thought while taking online classes I’ll earn some BATs so installed brave. After a month I realized I couldn’t claim my BAT earnings and further research concluded that it is because my device is failing some safety net test. So my question is how do I claim my earnings when the safety net test is failing? if it is not possible then how should I fix the safety net test failing issue and pass the test? My tablet is running in the official OS it came with it. It is not rooted either. There aren’t any harmful apps also. So what is the reason? Tablet Brand: **IZOTRON** Running OS: **Android 5** Rooted: **NO** Custom ROM: **NO** Please help! ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [March 27, 2022, 2:00pm UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/2 "2022-03-27T14:00:47Z")
If your device fails SafetyNet check you are unable to claim rewards per post below. It is an older post, but I think it still applies. > [@BAT icon not showing](https://community.brave.app/t/bat-icon-not-showing/116713/2): > > Did you have a rooted device? Brave Rewards is unavailable for rooted device. If not, maybe your device is failing SafetyNet check, which is required in order to enable Rewards. There’s no workaround for now. Below is a link to a topic that gives some workaround suggestions you might try. > [@Problem with claiming BAT](https://community.brave.app/t/problem-with-claiming-bat/250599): > > I have a problem when I want to claim the BAT I earn on the month only thing I get it’s an error saying me that I should try later… I’m having this issue for 2 months… please help I already have a verified uphold account ---
**Author:** ![AanuMaanuKaanu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/aanumaanukaanu/32/105781_2.png) [@AanuMaanuKaanu](https://community.brave.app/u/AanuMaanuKaanu)\ **Post date:** [March 28, 2022, 8:29am UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/3 "2022-03-28T08:29:20Z")
@Chocoholic Thank you but I still didn’t find any solution of fixing this. @Saoiray Could you please help ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [March 28, 2022, 3:37pm UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/4 "2022-03-28T15:37:10Z")
@AanuMaanuKaanu You’d have to look at WHY it’s failing the SafetyNet. Without knowing what is causing it to fail, there’s no way of being able to know what you need to do. As to your original question, the answer is you can’t. If your Android can’t pass SafetyNet, then you can’t claim. I do know Google no longer supports Android 5.0 Lollipop, at least for their security patches. So if you’re using Android 5, you wouldn’t be able to have the newest. In addition, I know many developers have stopped providing support to Android 5 because it’s too much of a hassle and not many are using it. What I can’t say is where Brave stands in terms of their support for Android 5 or anything. I guess one question to ask is what version of Brave you are using on the device? ---
**Author:** ![AanuMaanuKaanu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/aanumaanukaanu/32/105781_2.png) [@AanuMaanuKaanu](https://community.brave.app/u/AanuMaanuKaanu)\ **Post date:** [March 29, 2022, 4:44am UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/5 "2022-03-29T04:44:14Z")
@Saoiray > [@Saoiray](#): > > You’d have to look at WHY it’s failing the SafetyNet. Without knowing what is causing it to fail, there’s no way of being able to know what you need to do. The safety net check app only tells “basic integrity failed” and “CTC profile match fail”. I don’t know what are they and how to fix them. Resetting the device didn’t help. > [@Saoiray](#): > > As to your original question, the answer is you can’t. If your Android can’t pass SafetyNet, then you can’t claim. Even if I connect my wallet with Uphold or Gemini? > [@Saoiray](#): > > I guess one question to ask is what version of Brave you are using on the device? I am using the latest version available on the play store of Brave. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [April 28, 2022, 4:44am UTC](https://community.brave.app/t/how-to-claim-bats-when-failing-safety-net-test/362770/6 "2022-04-28T04:44:43Z")
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