# HELP! ... Tip not received

**URL:** <https://community.brave.app/t/help-tip-not-received/378549>\
**Category:** Creators\
**Created:** [April 14, 2022, 7:56pm UTC](https://community.brave.app/t/help-tip-not-received/378549 "2022-04-14T19:56:25Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 7:56pm UTC](https://community.brave.app/t/help-tip-not-received/378549/1 "2022-04-14T19:56:26Z")

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If someone tipped me 20 BAT but I only got around 10 of it, is there a way to track it to find out where the additional BAT went to? @Mattches

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**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:01pm UTC](https://community.brave.app/t/help-tip-not-received/378549/2 "2022-04-14T20:01:43Z")

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Ha ha, I got nothing at all.  
 ![Screenshot_2](https://global.discourse-cdn.com/brave/original/3X/c/f/cfa7874ba0e31be481fe81041fce778f927bc94e.png)

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:34pm UTC](https://community.brave.app/t/help-tip-not-received/378549/3 "2022-04-14T20:34:46Z")

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![Brave1](https://global.discourse-cdn.com/brave/original/3X/6/5/652cd645db8ba43b5b77a22b295c540dea5a158a.png)  
 ![Brave2](https://global.discourse-cdn.com/brave/original/3X/3/4/348678f0d88ad4b6d2c04ee8eba04b41a83a2165.png)

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:37pm UTC](https://community.brave.app/t/help-tip-not-received/378549/4 "2022-04-14T20:37:31Z")

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Have you ever gotten a payout from your Creators account?

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**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:38pm UTC](https://community.brave.app/t/help-tip-not-received/378549/5 "2022-04-14T20:38:56Z")

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No. This is the first payment as a publisher.

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**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:40pm UTC](https://community.brave.app/t/help-tip-not-received/378549/6 "2022-04-14T20:40:15Z")

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How long ago did you make your Creators account?

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**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:41pm UTC](https://community.brave.app/t/help-tip-not-received/378549/7 "2022-04-14T20:41:04Z")

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Two months ago. But I didn’t connect uphold until last month.

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:43pm UTC](https://community.brave.app/t/help-tip-not-received/378549/8 "2022-04-14T20:43:07Z")

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That could be the reason. If you attached your uphold account on of after the 1st you will have to wait till next month.

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**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:44pm UTC](https://community.brave.app/t/help-tip-not-received/378549/9 "2022-04-14T20:44:28Z")

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No, I hooked uphold until the 1st.

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:44pm UTC](https://community.brave.app/t/help-tip-not-received/378549/10 "2022-04-14T20:44:51Z")

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If you connected uphold before April 1st you may just have to wait a few more days.

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<div class="post-metadata">

**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:45pm UTC](https://community.brave.app/t/help-tip-not-received/378549/11 "2022-04-14T20:45:38Z")

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> [@November 2023 Creators Payment](https://community.brave.app/t/april-creators-payment/290041):
>
> November 2023 Brave Creators Payout Status: green_circle Payouts Complete This thread is intended for updates regarding the November Creators payout. If your contribution payout is missing, late, or incomplete, please wait until payments have completed processing before sending a ticket to the [Creator Support Form](https://support.brave.com/hc/en-us/requests/new?ticket_form_id=10061687185549). Before sending your ticket submission, look over these common causes for missing/partial BAT payouts: Some or all of your BAT balance was credited during the freeze period (th…

It says that the payments have already been completed.

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:51pm UTC](https://community.brave.app/t/help-tip-not-received/378549/12 "2022-04-14T20:51:28Z")

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The only thing that worked for me when I had a similar issue was to create a new Creators account using a different email address and adding the channel to the new account. Just remember to delete the channel from the old account and the BAT should migrate to the new account and then wait till the next payout next month. Don’t forget to add your Uphold to the new account.

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<div class="post-metadata">

**Author:** ![Bananas12](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bananas12](https://community.brave.app/u/Bananas12)\
**Post date:** [April 14, 2022, 8:52pm UTC](https://community.brave.app/t/help-tip-not-received/378549/13 "2022-04-14T20:52:58Z")

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Thank you. I will try, of course. Maybe the payments will still come and they have some problems with the publishers as well.

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 8:54pm UTC](https://community.brave.app/t/help-tip-not-received/378549/14 "2022-04-14T20:54:14Z")

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I hope it works out for you! … If I can help let me know. 281 BAT is a lot.

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**Author:** ![chriscat](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chriscat/32/15089_2.png) [@chriscat](https://community.brave.app/u/chriscat)\
**Post date:** [April 14, 2022, 10:04pm UTC](https://community.brave.app/t/help-tip-not-received/378549/15 "2022-04-14T22:04:34Z")

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@hasher411 Can you ask your friend to go into brave://rewards-internals \> contributions, and look for the 20 BAT contribution he sent you? That might give more detail.

Also, may I ask if you’ve checked again in the past couple hours or so to see if it arrived? We rolled some fixes last night, so perhaps things have updated for you?

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 10:26pm UTC](https://community.brave.app/t/help-tip-not-received/378549/16 "2022-04-14T22:26:39Z")

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@chriscat I have checked again and it still has not all showed up.

![unknown](https://global.discourse-cdn.com/brave/original/3X/b/a/ba8efde3db73f80b40aecfe9a20d10de4e20184a.png)

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 14, 2022, 10:33pm UTC](https://community.brave.app/t/help-tip-not-received/378549/17 "2022-04-14T22:33:01Z")

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@chriscat Is there a way to see a break down of tips received into channels?

BAT Tips

4/14/2022 Chris Cell 3 BAT to GitHub .95 x 3 = 2.85 BAT  
4/14/2022 Cheri Cell 2 BAT to GitHub .95 x 2 = 1.90 BAT  
4/14/2022 Jacob Desktop 20 BAT GitHub .95 x 20 = 19 BAT  
Total 23.75 BAT for Creators GitHub channel missing 10.69 BAT

 ![Untitled2](https://global.discourse-cdn.com/brave/original/3X/e/6/e6cc4c99dbebe46ace91fd76dba55803addcc7e4.jpeg)

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<div class="post-metadata">

**Author:** ![Akash1223](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@Akash1223](https://community.brave.app/u/Akash1223)\
**Post date:** [April 15, 2022, 3:48am UTC](https://community.brave.app/t/help-tip-not-received/378549/18 "2022-04-15T03:48:11Z")

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Same thing happene with me  
I received only 50% of bat  
Please check this matter

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<div class="post-metadata">

**Author:** ![kavesh](https://avatars.discourse-cdn.com/v4/letter/k/bb73d2/32.png) [@kavesh](https://community.brave.app/u/kavesh)\
**Post date:** [April 15, 2022, 5:20am UTC](https://community.brave.app/t/help-tip-not-received/378549/19 "2022-04-15T05:20:35Z")

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no bro 😭😭 did you got it?

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<div class="post-metadata">

**Author:** ![hasher411](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/hasher411/32/93900_2.png) [@hasher411](https://community.brave.app/u/hasher411)\
**Post date:** [April 15, 2022, 2:06pm UTC](https://community.brave.app/t/help-tip-not-received/378549/20 "2022-04-15T14:06:30Z")

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Not as of yet, I’m still waiting. I don’t think it will until there is some kind of intervention from the Brave creators.

[Next page](https://community.brave.app/t/help-tip-not-received/378549.md?page=2)
