Hello, where can I find my invoice receipt? I’m on IOS Iphone 11. I would like to request a refund and enter the invoice for the ticket. Thank you
@hawseekou the invoice would be if you had signed up for it on Brave’s website. If you did it on your iPhone then you did it through the App Store, which is where you would need to go if you want to cancel or request a refund.
That said, if you would like to also submit a ticket to Brave, then just leave the invoice area empty as it’s not a required field and you wouldn’t have one.
Its required to be fill in my ticket
How do i cancel this and asking for refund
So the subscription is already on since 9 july but i never pay, today i decided to paid cause i cant do any purchase on app store cause this subscription count as pending payment and keep asking me to pay
No, it’s not. It asks for it, but it is not a required field. Leave it blank if you don’t have it.
This is where you need to take action. If you did not sign up via Brave, then you would go into your app store subscriptions and have it canceled. You would also then send a support ticket directly to Apple or Google, depending on which app store you’re referencing. Brave can, and does, sometimes help in the process if you submit a ticket directly to them. However, the proper steps would be for you to have properly canceled the subscription rather than just simply not pay. And if there were any issues with canceling, you would have contacted the app store support since that’s where the problem was.