# HDR issue on Windows

**URL:** <https://community.brave.app/t/hdr-issue-on-windows/579496>\
**Category:** Desktop Support\
**Tags:** windows, browser\
**Created:** [November 7, 2024, 10:26pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496 "2024-11-07T22:26:03Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kimchi](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@Kimchi](https://community.brave.app/u/Kimchi)\
**Post date:** [November 7, 2024, 10:26pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/1 "2024-11-07T22:26:03Z")

</div>

When I try to take screenshots, everything turns to whitish / washed out. This is happening only when HDR is active.

Firefox on the other hand, works normally when I try to take screenshots.

I tried with Windows Snipping Tool and Snagit.

Windows 11 24H2, Brave 1.71.123

---

<div class="post-metadata">

**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\
**Post date:** [November 8, 2024, 3:56pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/2 "2024-11-08T15:56:10Z")

</div>

Reference material:

**What is HDR in Windows?**

> [https://support.microsoft.com/en-us/windows/what-is-hdr-in-windows-f5fbf5cb-149d-4a0d-8be1-9ed78c68d3b4](https://support.microsoft.com/en-us/windows/what-is-hdr-in-windows-f5fbf5cb-149d-4a0d-8be1-9ed78c68d3b4)

---

<div class="post-metadata">

**Author:** ![jcyree](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@jcyree](https://community.brave.app/u/jcyree)\
**Post date:** [November 18, 2024, 3:34am UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/3 "2024-11-18T03:34:13Z")

</div>

![Screenshot 2024-11-17 222011](https://global.discourse-cdn.com/brave/original/3X/a/e/aef4af751af1a14bc41d6b8d4797bd70d1279a9c.png)  
I was able to correct this issue by changing the HDR settings just for Brave. Open the Properties of your brave launcher from the start menu by searching brave, r-clicking, and select Open File Location. Then you r-click Brave and select Properties. Go the Compatibility Settings tab and select the Button at the bottom that says High DPI settings. The of the story is the attached picture. Just check both of those boxes and restart your browser.

---

<div class="post-metadata">

**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\
**Post date:** [November 18, 2024, 4:21am UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/4 "2024-11-18T04:21:02Z")

</div>

@Kimchi you’ve been silent a bit. Wanted to tag to see if you’re having issues still. And if still an issue, have you been able to test like jcyree mentioned just above?

> [@Kimchi](#):
>
> Firefox on the other hand, works normally when I try to take screenshots.

Never a good comparison. Would more or less need to know if you have the issue with Chrome, so as to find out if it’s a Chromium issue or more downstream to be Brave specific.

Beyond that usually would be good to find things like if the issue persists in private window, if you’ve tried in a new profile, etc.

---

<div class="post-metadata">

**Author:** ![Kimchi](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@Kimchi](https://community.brave.app/u/Kimchi)\
**Post date:** [November 20, 2024, 8:01am UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/5 "2024-11-20T08:01:30Z")

</div>

Sorry for the delay.

I tried with Edge, and I am able to take screenshots without issues.

With Brave I changed DPI settings as jcyree mentioned but colors are washed out. In Private Window there was no changes to colors either.

Brave

 ![image](https://global.discourse-cdn.com/brave/original/3X/6/0/6014220986e6c63500621b59bce4f9137c1b8ccd.jpeg)

Edge

 ![image](https://global.discourse-cdn.com/brave/original/3X/1/3/133b50a9b91c8113a8585a6efcd0a8d2531c6b45.jpeg)

---

<div class="post-metadata">

**Author:** ![Kimchi](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@Kimchi](https://community.brave.app/u/Kimchi)\
**Post date:** [November 28, 2024, 5:52pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/6 "2024-11-28T17:52:04Z")

</div>

Any updates? It is still broken.

---

<div class="post-metadata">

**Author:** ![Kimchi](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@Kimchi](https://community.brave.app/u/Kimchi)\
**Post date:** [December 19, 2024, 6:16pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/7 "2024-12-19T18:16:01Z")

</div>

Still HDR is broken on Brave. It happens only on bright background but functions normally on dark pages like Brave Community pages.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [January 18, 2025, 6:17pm UTC](https://community.brave.app/t/hdr-issue-on-windows/579496/8 "2025-01-18T18:17:00Z")

</div>

Closed on January 18, 2025, 6:17pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
