# Good evening, lately I have noticed that my bats have disappeared from brave broswer and it seems that I have zero. what can i do to make them appear again? **URL:** \ **Category:** Rewards Support\ **Tags:** payments\ **Created:** [March 7, 2023, 1:52pm UTC](https://community.brave.app/t/good-evening-lately-i-have-noticed-that-my-bats-have-disappeared-from-brave-broswer-and-it-seems-that-i-have-zero-what-can-i-do-to-make-them-appear-again/474694 "2023-03-07T13:52:51Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![vega13](https://avatars.discourse-cdn.com/v4/letter/v/c6cbf5/32.png) [@vega13](https://community.brave.app/u/vega13)\ **Post date:** [March 7, 2023, 1:52pm UTC](https://community.brave.app/t/good-evening-lately-i-have-noticed-that-my-bats-have-disappeared-from-brave-broswer-and-it-seems-that-i-have-zero-what-can-i-do-to-make-them-appear-again/474694/1 "2023-03-07T13:52:51Z")
_ **Please** ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:_ - _[How do I opt into Brave Ads?](https://support.brave.com/hc/en-us/articles/360026648512-How-do-I-opt-in-to-Brave-Ads-)_ - _[Why am I not seeing Brave Ads?](https://community.brave.app/t/faq-why-am-i-not-seeing-brave-ads/62433)_ - _[Windows 10 Ads Troubleshooting](https://community.brave.app/t/brave-ads-windows-10-troubleshooting/56730)_ - _[Rewards FAQ](https://support.brave.com/hc/en-us/articles/360027276731-Brave-Rewards-FAQ)_ **Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting. \<---------Delete this line and everything above before posting----------\>** **Briefly describe your issue:** _What Operating System and Brave version are you using (`Menu --> About Brave`)? [ Version 1.48.171 Chromium: 110.0.5481.177 (Official Build) (64-bit) ](https://brave.com/latest/)_ \*\*Is your Brave Rewards Profile currently verified? (yes/no)_YES_ **What date did you connect a your Brave Rewards Profile?** \*\*Have you been able to successfully receive payments in the past?_YES_ \*\*Are you using a VPN? (yes/no)_NO_ \*\*Are you in a supported region ([see here](https://support.brave.com/hc/en-us/articles/6539887971469-Supported-regions-for-verifying-Brave-Rewards-with-a-custodial-account-provider-) for list of supported regions)?_YES_ **Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?** **Have you manually turned off Auto-contribute on all of your devices?** ---
**Author:** ![SmartyAadi](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/smartyaadi/32/157036_2.png) [@SmartyAadi](https://community.brave.app/u/SmartyAadi)\ **Post date:** [March 7, 2023, 2:35pm UTC](https://community.brave.app/t/good-evening-lately-i-have-noticed-that-my-bats-have-disappeared-from-brave-broswer-and-it-seems-that-i-have-zero-what-can-i-do-to-make-them-appear-again/474694/2 "2023-03-07T14:35:34Z")
Are you talking about ‘YOUR BALANCE’ or ‘CURRENT EARNINGS’? ---
**Author:** ![SmartyAadi](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/smartyaadi/32/157036_2.png) [@SmartyAadi](https://community.brave.app/u/SmartyAadi)\ **Post date:** [March 7, 2023, 2:36pm UTC](https://community.brave.app/t/good-evening-lately-i-have-noticed-that-my-bats-have-disappeared-from-brave-broswer-and-it-seems-that-i-have-zero-what-can-i-do-to-make-them-appear-again/474694/3 "2023-03-07T14:36:39Z")
Also since your profile is connected to Uphold / Gemini as you mention. If it was your balance, then it should still be there and might be a API issue. Also share a screenshot as that could help understand this issue more deeply. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [April 6, 2023, 2:37pm UTC](https://community.brave.app/t/good-evening-lately-i-have-noticed-that-my-bats-have-disappeared-from-brave-broswer-and-it-seems-that-i-have-zero-what-can-i-do-to-make-them-appear-again/474694/4 "2023-04-06T14:37:02Z")
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