# Germany - not receiving ads on 2 android devices **URL:** \ **Category:** Brave-Ads Support\ **Tags:** android\ **Created:** [July 15, 2020, 5:39pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610 "2020-07-15T17:39:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Xuiver](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/xuiver/32/49711_2.png) [@Xuiver](https://community.brave.app/u/Xuiver)\ **Post date:** [July 15, 2020, 5:39pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610/1 "2020-07-15T17:39:16Z")
Both android 10s, brave updated, not receiving any ads notifications from last payout (5th July) You are only talking about India being fixed, who can I DM internals to look at it? Thank you ---
**Author:** ![salvbovi](https://avatars.discourse-cdn.com/v4/letter/s/43a26b/32.png) [@salvbovi](https://community.brave.app/u/salvbovi)\ **Post date:** [July 15, 2020, 6:31pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610/2 "2020-07-15T18:31:40Z")
Hi, in Italy we are facing the same issue… no official replay has arrived from the Brave support team. Only unuseful fixes that do not fix anything. Let’s be positive and hope they can restore the service like before… ASAP. ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [July 15, 2020, 6:39pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610/3 "2020-07-15T18:39:42Z")
@salvbovi, You mean replies like these? > [@No ads is displayed on my Android phone](https://community.brave.app/t/no-ads-is-displayed-on-my-android-phone/141587/50): > > Well this answers a lot I suppose. I dug a little bit and it turns out that we recently made some updates to the ad catalog(s) in India that need time to propagate. There may have been a temporary hiccup in delivery over the past several days, especially on Android. However, we expect ads in India to return within 24h. Sorry for the inconvenience and we appreciate everyone’s patience and understanding. > [@Not receiving ads from Brave](https://community.brave.app/t/not-receiving-ads-from-brave/140476/17): > > it’s for everyone in india. In the meantime can you fix the bug that caused my BAT to auto contribute to brave publishers. > [@Not showing any ads](https://community.brave.app/t/not-showing-any-ads/143166/8): > > I believe this is still a campaign/ads availability issue. I spoke with some Rewards team members and they said that this should be temporary and you should expect to see more ads (and a larger variety of them) served soon. We appreciate your patience. I do however like that you’re wanting to stay positive – these types of “issues” are common and often end up not being an issue at all, but rather a result of the circumstances surrounding the users region, how many ad campaigns running in that region, the user’s current ad catalog, their browsing tendencies and a host of other factors. ---
**Author:** ![salvbovi](https://avatars.discourse-cdn.com/v4/letter/s/43a26b/32.png) [@salvbovi](https://community.brave.app/u/salvbovi)\ **Post date:** [July 15, 2020, 8:06pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610/4 "2020-07-15T20:06:53Z")
Nop, I mean the unuseful tips coming from the community, such as turn off/on rewards and change the number of ads to be received in one hour to 1 and back to 5. This is something that cannot fix the problem. Sorry if because of my bad english it looks like I am blaming the Brave support team. I swear that because of the tons of posts I could not see your replies highlighted here. ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [July 17, 2020, 5:10pm UTC](https://community.brave.app/t/germany-not-receiving-ads-on-2-android-devices/143610/6 "2020-07-17T17:10:56Z")
Closed on July 17, 2020, 5:10pm UTC