GALAXY tokens sent from Toloka to Brave Wallet are not showing after a successful BNB Smart Chain transaction.

Brave Wallet (Self Custody)
1

withdrew 9 GALAXY tokens from my Toloka account to my Brave Wallet using the BNB Smart Chain (BEP-20) network. The withdrawal shows as successful, but the tokens have not appeared in my Brave Wallet. I have already waited for some time, but the balance is still not updated. Please help me verify what happened and how I can access my tokens.

Is the issue occurring on a specific network?

Yes – BNB Smart Chain (BEP-20)

What operating system are you using?

Windows 11

  1. Amount: 9 GALAXY
  2. Sent from: Toloka
  3. Destination: Brave Wallet
  4. Network: BNB Smart Chain (BEP-20)
  5. Transaction status: Successful
  6. Issue: Tokens are not visible in my Brave Wallet.
2

Hello - You’ll likely need to add this asset manually if you do not see it appear automatically in Brave Wallet.

You can learn more here: https://support.brave.app/hc/en-us/articles/20643855700109-Adding-a-Custom-Token

Let me know if you have any trouble. Thanks!