# Falsly flagged account **URL:** \ **Category:** Rewards Support\ **Created:** [June 23, 2023, 10:44am UTC](https://community.brave.app/t/falsly-flagged-account/493280 "2023-06-23T10:44:24Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![SmartyAadi](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/smartyaadi/32/157036_2.png) [@SmartyAadi](https://community.brave.app/u/SmartyAadi)\ **Post date:** [June 23, 2023, 4:42pm UTC](https://community.brave.app/t/falsly-flagged-account/493280/4 "2023-06-23T16:42:55Z")
It’s kinda for good reason. The team is kinda small compared to other software companies. Around 200 I guess. So having everyone emailing them for some easily fixed issues, they rather have a community forum like this so users can help each other and also if something requires more specialised care, the support team helps too. > [@asdfgasdfg](#): > > Why do I even have to use this uphold garbage. Why cant I use a non-costodial wallet? Blame governments and financial regulatory rules. > [@Change rewards wallet to Brave wallet](https://community.brave.app/t/change-rewards-wallet-to-brave-wallet/457326/7): > > In order to comply with current financial regulations (such as FinCEN and OFAC requirements, or equivalent regulators outside the United States), Brave Rewards payouts at this time must first go through a regulated custodian (like Uphold/Gemini). Note that once you receive BAT into your custodial account, you can always withdraw it on-chain to your Brave Wallet. > [@asdfgasdfg](#): > > I have been using the same account for years, now suddenly im flagged for some fraud See, if they find that it was a false flag, they will reinstate the account and have your BATs delivered to you. So be patient. Also, if they say it won’t be reinstated, then it’s cause they found quite a lot of proof saying that you indeed were doing it for more BATs or something. We’ll wait and see. > [@PSA: Current Rewards Issues (June 2023) \*UPDATED\*](https://community.brave.app/t/psa-current-rewards-issues-june-2023-updated/492305): > > Update: June 22, 2023: Brave had modified their system for detecting fraud. These changes resulted in an increased amount of accounts flagged this month. They did investigate after seeing complaints and have been able to reinstate accounts to some people who may have been caught in a “false positive” by the system. If you’ve submitted tickets and had them investigate again but they’ve maintained your flag, then they feel confident you did something wrong. While details can’t be given… More info at above --- _[View the full topic](https://community.brave.app/t/falsly-flagged-account/493280)._