Error in getting rewards for BRAVE on cell phone

[YuriOkuda]

I can’t get the rewards (BAT) by cell phone, it’s been 3 months and when I press, claim, the message appears
Oops, something wrong. Try again later.
Mobile Usage Samsgung G7 Android 5.1.1
Application version 1.25.73 Chrome 91.0.4472.106
My wallet is asking for the code to authorize in my email but the code is not arriving. tried more than 15 times.
My wallet is verified for almost 1 year
I managed to get rewards only through the cell phone, not yet.
VPN I don’t use

[GreenBananaPorridge]

Hey @YuriOkuda !

You are using an outdated version of Brave, can you update your device and try again?

Thank you,

Porridge

[YuriOkuda]

I updated the error persists

[YuriOkuda]

Updated the error persists, and email does not arrive to confirm and log in.

[GreenBananaPorridge]

Can you try this again, but this time disable shields.

Thank you,

Porridge

[YuriOkuda]

@GreenBananaPorridge

Can you try this again, but this time disable shields.

Shield is disabled as shown in photos.

[GreenBananaPorridge]

In the screenshots provided here → Error in getting rewards for BRAVE on cell phone - #4 by YuriOkuda Shields is still active throughout your verification process.

Porridge

[ItzMeRajat]

Disable the Shields when you arrive at this page:

@YuriOkuda

[YuriOkuda]

WhatsApp Video 2021-07-15 at 2.40.04 PM.mp4 (video)

Link to the video of the problem I’m having.
As I can’t post video I put the link

[ItzMeRajat]

I had actually seen a similar problem earlier this week… Let me see if I can find that post and I will link it here

Update: I couldn’t find it sorry ;-;

[YuriOkuda]

Putz
Thank you anyway.

[YuriOkuda]

WhatsApp Video 2021-07-15 at 2.40.04 PM.mp4 (video)

Even with deactivated shield I couldn’t.