# Error device limit reached **URL:** \ **Category:** Rewards Support\ **Tags:** rewards, android, payout\ **Created:** [March 26, 2022, 6:06am UTC](https://community.brave.app/t/error-device-limit-reached/362783 "2022-03-26T06:06:34Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![toodoo9011](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@toodoo9011](https://community.brave.app/u/toodoo9011)\ **Post date:** [March 26, 2022, 6:06am UTC](https://community.brave.app/t/error-device-limit-reached/362783/1 "2022-03-26T06:06:34Z")
Hi I had to do some reinstalling and was unaware of the 4 max life time rule so please reset it for me . All I have is one phone and one pc in sync that’s it. Now I’m stuck forever 😫 plz help ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [April 6, 2022, 12:45pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/2 "2022-04-06T12:45:06Z")
Try this. > [@Reached the maximum verified device limit](https://community.brave.app/t/reached-the-maximum-verified-device-limit/366435/2): > ---
**Author:** ![toodoo9011](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@toodoo9011](https://community.brave.app/u/toodoo9011)\ **Post date:** [April 29, 2022, 12:12pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/3 "2022-04-29T12:12:52Z")
![Screenshot_20220429-131100_Brave](https://global.discourse-cdn.com/brave/original/3X/3/f/3f555551e7ea569fa865aa37d6d5df70dccff698.jpeg) Still same problem bothing solved ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [April 29, 2022, 1:10pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/4 "2022-04-29T13:10:45Z")
@toodoo9011 So you submitted the unlinking request and both your devices still have the error? Am I understanding correctly? How long has it been since you submitted the unlinking request? Posted the link to the Wallet Unlinking Request below for reference. **[How to Submit a Wallet Unlinking Request](https://community.brave.app/t/how-to-submit-a-wallet-unlinking-request/294537)** ---
**Author:** ![toodoo9011](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@toodoo9011](https://community.brave.app/u/toodoo9011)\ **Post date:** [April 29, 2022, 4:59pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/5 "2022-04-29T16:59:00Z")
Yes I did all that they even sent me an email a few days ago it’s been processed. But the problem still persists I gave them the correct uphold member I’d and all that ---
**Author:** ![toodoo9011](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@toodoo9011](https://community.brave.app/u/toodoo9011)\ **Post date:** [April 29, 2022, 4:59pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/6 "2022-04-29T16:59:18Z")
> [@toodoo9011](#): > > Yes Please see recent post ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [April 29, 2022, 5:40pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/8 "2022-04-29T17:40:17Z")
> [@toodoo9011](#): > > they even sent me an email a few days ago it’s been processed. I think you should have been able to verify with at least one device then. Not sure why you are still getting the same message on both devices. Tagging @Mattches and hopefully he can drop in and help or clarify problem. ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [April 29, 2022, 6:25pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/9 "2022-04-29T18:25:25Z")
@toodoo9011, Please submit a new request in the same form and I will ensure someone addresses it asap. Thank you. ---
**Author:** ![giannd](https://avatars.discourse-cdn.com/v4/letter/g/6de8d8/32.png) [@giannd](https://community.brave.app/u/giannd)\ **Post date:** [May 2, 2022, 2:13pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/12 "2022-05-02T14:13:47Z")
Hi. I submitted my request to unlink here is the case number: 785550a7-477a-440b-aed3-4a09b6bedfec Can someone assist me with it? Thanks. ---
**Author:** ![toodoo9011](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@toodoo9011](https://community.brave.app/u/toodoo9011)\ **Post date:** [May 20, 2022, 9:18am UTC](https://community.brave.app/t/error-device-limit-reached/362783/13 "2022-05-20T09:18:15Z")
Ok I just did it now with more information ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [May 23, 2022, 7:34pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/14 "2022-05-23T19:34:09Z")
@toodoo9011, If you haven’t yet received a response from us after submitting to the form, can you please send me a DM with the email you provided in the form to ensure someone takes a look? Thank you. ---
**Author:** ![giannd](https://avatars.discourse-cdn.com/v4/letter/g/6de8d8/32.png) [@giannd](https://community.brave.app/u/giannd)\ **Post date:** [May 23, 2022, 7:56pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/15 "2022-05-23T19:56:02Z")
Hello, Thanks for your patience. My email is [removed by mod] I’ll be waiting for your response ---
**Author:** ![sundangantano](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/sundangantano/32/20247_2.png) [@sundangantano](https://community.brave.app/u/sundangantano)\ **Post date:** [May 23, 2022, 8:17pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/16 "2022-05-23T20:17:34Z")
Are we have to do that also to get response after submitting request? ---
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [May 23, 2022, 8:37pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/17 "2022-05-23T20:37:35Z")
@giannd Please edit your reply in order to REMOVE your e-mail address. Please DO NOT reveal such personal info IN POSTS at this very public forum, the Brave Community. – **IF** you are asked by Brave Support, to send them a Direct Message (“DM”) . . . Let us say that you want to send a Direct Message to @mattches - then in a Brave Browser window, go to: - `https://community.brave.app/u/mattches/summary` Click on the Message button - looks like: ![DM](https://global.discourse-cdn.com/brave/original/3X/f/5/f5ea3071231c4630b43f3cc4a91bbbec40907af9.jpeg) – ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [May 23, 2022, 9:27pm UTC](https://community.brave.app/t/error-device-limit-reached/362783/18 "2022-05-23T21:27:13Z")
Just fyi for everyone. We had an update today from Brave. > [@Miyayes](#): > > Hi all, just wanted to give an update here. We had a meeting today to review everything for launch, and the plan is to go live sometime this Wednesday (May 25, 2022). Thanks all. This is referencing them removing the device limits. > > > \## Description > > Refer to @Miyayes for spec. > > \## Notes > > In the meantime, s…upport team may be able to assist you. Please open a thread on https://community.brave.app, our official support forum. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [May 26, 2022, 12:32am UTC](https://community.brave.app/t/error-device-limit-reached/362783/19 "2022-05-26T00:32:10Z")
NEW UPDATE!: > [@Miyayes](#): > > And we’re live. I will update here (and on our other forums, such as [https://community.brave.app](https://community.brave.app/)) if necessary. So everyone should be able to connect with no issues and device limits gone. ---
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [May 26, 2022, 1:43am UTC](https://community.brave.app/t/error-device-limit-reached/362783/20 "2022-05-26T01:43:20Z")
@toodoo9011 > [@Device linking limits for Brave Rewards have been removed for Uphold and Gemini. You can now verify all your devices!](https://community.brave.app/t/device-linking-limits-for-brave-rewards-have-been-removed-for-uphold-and-gemini-you-can-now-verify-all-your-devices/397984): > > Hello Brave & BAT Community, We are excited to announce that linking limits have been lifted for verifying Brave Rewards with Uphold and Gemini! (bitFlyer to follow in the near future for users in Japan.) Before this change, users could verify and link up to 4 devices per custodial account (such as Uphold or Gemini) in their lifetimes. With this change, users will now be able to link their Brave Rewards to a custodial account without worrying about hitting a device linking limit. We’re deligh… ---
**Author:** ![bonnie](https://avatars.discourse-cdn.com/v4/letter/b/a698b9/32.png) [@bonnie](https://community.brave.app/u/bonnie)\ **Post date:** [May 26, 2022, 4:52am UTC](https://community.brave.app/t/error-device-limit-reached/362783/21 "2022-05-26T04:52:29Z")
Wow, It works!! Thank you! ---
**Author:** ![mkumar](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@mkumar](https://community.brave.app/u/mkumar)\ **Post date:** [May 26, 2022, 6:22am UTC](https://community.brave.app/t/error-device-limit-reached/362783/22 "2022-05-26T06:22:42Z")
fianlly ,thanks brave team ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [June 25, 2022, 6:23am UTC](https://community.brave.app/t/error-device-limit-reached/362783/23 "2022-06-25T06:23:29Z")
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