# Drag and drop files

**URL:** <https://community.brave.app/t/drag-and-drop-files/590269>\
**Category:** Desktop Support\
**Tags:** windows, browser\
**Created:** [January 3, 2025, 4:28pm UTC](https://community.brave.app/t/drag-and-drop-files/590269 "2025-01-03T16:28:21Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![KillThisLove](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@KillThisLove](https://community.brave.app/u/KillThisLove)\
**Post date:** [January 3, 2025, 4:28pm UTC](https://community.brave.app/t/drag-and-drop-files/590269/1 "2025-01-03T16:28:21Z")

</div>

**I can’t drop and drag items, it’s something that it’s been hapenning to me from time to time but it fixed restarting the PC but not today, I just open Brave and I notice that the Adblock didn’t work so I opened with admin privilages and now the Adblock works but not the drag and drop option, I just get the black cross-circle**

[Versión 1.73.104 Chromium: 131.0.6778.204 (Build oficial) (64 bits)  
 ](https://brave.com/latest/)

---

<div class="post-metadata">

**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\
**Post date:** [January 3, 2025, 11:50pm UTC](https://community.brave.app/t/drag-and-drop-files/590269/2 "2025-01-03T23:50:08Z")

</div>

Brave Search results

> “[Drag and Drop not working in Brave 1.47.186 and Win11](https://community.brave.app/t/drag-and-drop-not-working-in-brave-1-47-186-and-win11/467368)”

> “[Drag & Drop files from Windows to Brave/Brave Downloads to Windows system has stopped working since new update!](https://community.brave.app/t/drag-drop-files-from-windows-to-brave-brave-downloads-to-windows-system-has-stopped-working-since-new-update/488462)”

> “[No More Drag & Drop?](https://community.brave.app/t/no-more-drag-drop/326914)”

* * *

Brave Community search:

[https://community.brave.app/search?q=drag%20an%20drop%20in%3Atitle%20order%3Alatest](https://community.brave.app/search?q=drag%20an%20drop%20in%3Atitle%20order%3Alatest)

---

<div class="post-metadata">

**Author:** ![KillThisLove](https://avatars.discourse-cdn.com/v4/letter/k/ccd318/32.png) [@KillThisLove](https://community.brave.app/u/KillThisLove)\
**Post date:** [January 4, 2025, 12:02am UTC](https://community.brave.app/t/drag-and-drop-files/590269/3 "2025-01-04T00:02:24Z")

</div>

Nothing, I read those and more and no one have a solution

---

<div class="post-metadata">

**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\
**Post date:** [January 4, 2025, 1:59am UTC](https://community.brave.app/t/drag-and-drop-files/590269/4 "2025-01-04T01:59:52Z")

</div>

Did you have UAC disabled, when you originally installed Brave Browser (Windows OS)?

If so, then the next time you install, you might [install](https://support.brave.com/hc/en-us/articles/360025390311-How-do-I-download-and-install-Brave) with UAC enabled.

Are the Brave Browser components updating? In a Brave Browser New Window, go to:

> `brave://components`

* * *

Test your issue, using a new, Brave Browser Profile (that you would use for testing).

* * *

Suggestions:

* * *

**Always Be Prepared**

- Back up [bookmarks](https://community.brave.app/t/recover-overwritten-password/583095/2) (and tabs, as bookmarks)
- Back up [passwords](https://community.brave.app/t/recover-overwritten-password/583095/2)

And keep track of your backups. Be sure to store a copy on an external drive - out of the ways where you might inadvertently remove your valuable backups.

* * *

Sometimes, the following two steps, are sufficient to get Brave Browser running properly.

With BB **not running** , delete the ‘Caches’ folder, and delete the ‘Cookies’ file.

Caches (folder):

- `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cache\`

Cookies (file):

- `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cookies`

* * *

**Clear cookies, cache, history, etc.**

In a Brave Browser **New Window** , go to:

> brave://settings/clearBrowserData

Select the Advanced tab

Set Time range to “All time”

ENABLE everything except:

- Passwords and other sign-in data

(Myself, I would NOT make that exception)  
(because I would have a backup prepared.)  
(In other words, **be prepared**.)

Click on the “Clear data” button

* * *

Test your issue, using a:

- Brave Browser New Window
- Brave Browser New Private Window

* * *

If the problem persists, you might decide on a course:

**COURSE 1**

In a Brave Browser New Window, to to:

> `brave://flags`

and _Reset all_

And next, Reset the Brave Browser Settings at:

> `brave://settings/reset`

Close, Exit, Quit everything and restart your Windows OS machine.

* * *

Test your issue, using a:

- Brave Browser New Window
- Brave Browser New Private Window

* * *

**COURSE 2**

If the problem persists, completely remove your Brave Browser installation - from all of its locations on your Windows OS machine.

When you first install Brave Browser (Windows OS), your initial Profile (aka Profile 1) is contained within the “Default” folder:

- `C:\Users\your_username\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\`

Sometimes, you may see the following method of writing a Windows OS path:

> NOTE: **%LOCALAPPDATA%** is a substitute for the beginning portion:

> `C:\Users\your_username\AppData\Local`

Bookmarks and Bookmarks.bak files location:

- `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks`
- `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks.bak`

If you create 1 additional Profile (aka Profile 2), it will be stored in (_carefully notice the folder name is different_):

> C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Profile 1\

If you create a 2nd additional Profile (aka Profile 3), it will be stored in

> C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Profile 2\

Repeating:

> Initial Profile (aka “Default” or “Profile 1”): C:\ . . . \BraveSoftware\Brave-Browser\User Data\Default  
> 1st Additional Profile (aka “Profile 2”): C:\ . . . \BraveSoftware\Brave-Browser\User Data\Profile 1  
> 2nd Additional Profile (aka “Profile 3”): C:\ . . . \BraveSoftware\Brave-Browser\User Data\Profile 2\

If you create a Guest Profile (or there already is a Guest Profile), it will be stored in:

> C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Guest Profile\

While Brave Browser is NOT running, you may copy the “Bookmarks” and “Bookmarks.bak” files from one user to another user.

Brave Browser (Windows OS) executable:

64 architecture

- `"C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe"`

x86 architecture

- `"C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe"`

* * *

**ROUTINE MAINTENANCE for WINDOWS OS USERS**

- Back up the always-important “ **BraveSoftware** ” folder
- Back up [bookmarks](https://community.brave.app/t/recover-overwritten-password/583095/2) (and tabs, as bookmarks)
- Back up [passwords](https://community.brave.app/t/recover-overwritten-password/583095/2)
- Back up [Windows Registry](https://www.windowscentral.com/how-backup-entire-registry-windows-10)
- [Create System Restore Point](https://www.windowscentral.com/how-use-system-restore-windows-10)

And keep track of your backups. Be sure to store a copy on an external drive.

Maybe create a folder: “BraveSoftwareBackups”

And name each backup, contained therein, in chronological order:

> 20241231\_Tuesday\_BraveSoftwareBackup.html"

* * *

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [February 3, 2025, 1:59am UTC](https://community.brave.app/t/drag-and-drop-files/590269/5 "2025-02-03T01:59:58Z")

</div>

Closed on February 3, 2025, 1:59am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
