Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue: A deleted website still appears in Brave Search results. The URL https://rejuvenated-workshops-900769.framer.app/ was taken down over a month ago and has returned 404 ever since, but it still shows up in Brave Search, I confirmed with a site:rejuvenated-workshops-900769.framer.app query on search.brave.com. Requesting a recrawl/removal of this URL from the index. Additionally, our live domain focentra.ai has an outdated cached version in the index. The homepage title/description are from an old version of the site, and old URLs that no longer exist (e.g. focentra.ai/terms-and-conditions) are still indexed. Please recrawl focentra.ai as well. (Issue is with the search index itself, not the browser. It reproduces in any browser.)
Brave Version (check About Brave): N/A. The issue is on search.brave.com, not the browser (tested in Chrome)
Operating System: macOS
Please I would really appreciate it if we can remove it ASAP as it is affecting my AEO and SEO.
All the best
Hello - Please see the instructions below for making a RTBF request.
Making a RTBF or Right to Object Request
If you do find that a Brave Search result contains personal data about you and that you wish to have it delisted, you can send an email to privacy@brave.com (using "RTBF request’ in the subject header of the email) and confirm:
your name if making the request for yourself or the name of the person you are representing and their contact email address
the URL (website address) for each result you wish to have delisted from Brave’s search index. In case the result is an image from the Images vertical, please specify two Brave Search Image addresses -they start with https://imgs.search.brave.com/- instead of the source URL. To do so, right click on both the thumbnail and the original size image, and click on Copy Image Address.
whether the URL you want delisting contains personal data that is inaccurate, inadequate, irrelevant or excessive, or is otherwise negatively impacting your privacy
We may ask you for proof of your identity if necessary. But please do not send proof of your identity unless we request it.
Where we agree to delist a search result, please note that it can take up to 30 days for a request to complete.
