Hi folks - I know there hasn’t been an update here
We are collecting all known details about this issue and putting them here:
For people reading this thread - admin password change can cause this on Windows.
Another thing can be when you copy the profile directory from another machine.
Situations where the OSCrypt library generates a new key can cause the entries to seemingly disappear. Even if you’re on the same machine and do a backup/reformat your machine, it’s going to create a new key. When you have the data which was encrypted with the old key, it can’t decode it
Can anyone having this issue confirm they:
- did not change passwords
AND - they did not copy the profile from another machine?
For macOS users, you are going to want to check if you have keychain access enabled for Brave. If that access was revoked, Brave can’t access the secret that it uses to encrypt/decrypt the entries