For anyone watching this thread:
If you’re encountering issues with your 2FA and your account, we’re more than happy to help. But in order to help, you’ll need to provide adequate information about your issue before it can be addressed.
@adammead,
All I know so far about the issue you’re encountering is that 2fa
And you’re using an
Which I assume means you’ve installed Authy on your iPhone but maybe you’re also trying to login using your iphone? Not entirely clear.
I’m going to close this thread and leave this link on how to reset your 2FA for your Rewards/publishers account.
If you’re still unable to authenticate, please open a new topic and ensure that your post reflects the template and guidelines and we’d be more than happy to assist you.