# Could not sync Brave on your devices **URL:** \ **Category:** Sync\ **Tags:** sync\ **Created:** [June 20, 2026, 10:57pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550 "2026-06-20T22:57:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Masterix](https://avatars.discourse-cdn.com/v4/letter/m/bb73d2/32.png) [@Masterix](https://community.brave.app/u/Masterix)\ **Post date:** [June 20, 2026, 10:57pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/1 "2026-06-20T22:57:55Z")
# **Problems with Brave Sync** Hi there, I would like some help regarding my sync problem. The problem I have is the following, I don’t have access to my passwords/accounts and I cannot leave the sync. Brave only tells me “Could not sync Brave on your devices” and when I open it, this is what I see: ![image](https://global.discourse-cdn.com/brave/original/3X/5/a/5a0279dee5670cd0d0f287e8408713689c07095e.png) Even after waiting for 15 mins, this does not update. How can I solve this issue? Since I don’t know the name of the device with the problem, if I remove every device from the sync, would that be the easier path? ---
**Author:** ![winui64](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/winui64/32/218686_2.png) [@winui64](https://community.brave.app/u/winui64)\ **Post date:** [June 22, 2026, 3:03am UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/2 "2026-06-22T03:03:22Z")
Do you have any messages like this: ![image](https://global.discourse-cdn.com/brave/original/3X/2/8/2810f1c6405d03c5bbfe5f9d6c83279517e8e7ee.png) ---
**Author:** ![Pok](https://avatars.discourse-cdn.com/v4/letter/p/f4b2a3/32.png) [@Pok](https://community.brave.app/u/Pok)\ **Post date:** [June 22, 2026, 4:01pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/3 "2026-06-22T16:01:18Z")
I have the same problem as you. When I press F5 to refresh the screen, the menu appears in a flash and then it’s gone. I can’t click anything and can’t see anything in this sync setting page. ---
**Author:** ![Evan123](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/evan123/32/134423_2.png) [@Evan123](https://community.brave.app/u/Evan123)\ **Post date:** [June 22, 2026, 4:39pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/4 "2026-06-22T16:39:21Z")
Do you have any policies enabled at brave://policy? ---
**Author:** ![Pok](https://avatars.discourse-cdn.com/v4/letter/p/f4b2a3/32.png) [@Pok](https://community.brave.app/u/Pok)\ **Post date:** [June 22, 2026, 4:51pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/5 "2026-06-22T16:51:58Z")
> [@Evan123](#): > > brave://policy No policies at all. What would be the problem now? ---
**Author:** ![Masterix](https://avatars.discourse-cdn.com/v4/letter/m/bb73d2/32.png) [@Masterix](https://community.brave.app/u/Masterix)\ **Post date:** [June 22, 2026, 10:47pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/6 "2026-06-22T22:47:53Z")
nope, I only got that one message ---
**Author:** ![Masterix](https://avatars.discourse-cdn.com/v4/letter/m/bb73d2/32.png) [@Masterix](https://community.brave.app/u/Masterix)\ **Post date:** [June 22, 2026, 10:48pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/7 "2026-06-22T22:48:44Z")
nope, did not even know that existed xD ---
**Author:** ![winui64](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/winui64/32/218686_2.png) [@winui64](https://community.brave.app/u/winui64)\ **Post date:** [June 23, 2026, 2:32am UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/8 "2026-06-23T02:32:30Z")
**So, you only got the message “Could not sync Brave on your devices”.** If that is the case, could you please try the following: - Create a new Brave Profile (`Brave Menu> More tools> Add new profile`). - Try to sync on Brave Beta or Brave Nightly builds. Let us know what you find! ---
**Author:** ![viocesar24](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@viocesar24](https://community.brave.app/u/viocesar24)\ **Post date:** [June 23, 2026, 5:10pm UTC](https://community.brave.app/t/could-not-sync-brave-on-your-devices/654550/9 "2026-06-23T17:10:40Z")
I’m having the same problem. By creating a new profile, I can resync everything. But unfortunately, none of the extensions, Brave Shield settings, bookmarks or passwords can be transferred to the new profile. I know I can export bookmarks and passwords, but not the browser settings, Brave Shield settings, or extensions. It’s a real hassle having to reconfigure everything and download those extensions again. Please fix this Brave browser sync issue for future updates.