Well, I thought it was a good analogy. If you direct deposit your paycheck (BAT) into your bank account (Uphold), then the bank (Uphold) cancels your account without depositing your check (BAT), the only thing your place of employment (Brave) can do is reissue you another check or hold your earnings for you (unverified Rewards earnings and balances) until your bank (Uphold) opens up your account or you find another bank (Gemini). Your employer (Brave) cannot force the bank (Uphold) to reopen your account or give you (or Brave) a reason why your account was closed.
Uphold will probably not tell you the reason because it was most likely a result of their fraud detection process. Most crypto related companies do not divulge fraud detection practices so as not to give bad actors even more information for ways to fraud the system. Uphold probably has a clause in their ToS about this that you agreed to when you opened your account.
I am not saying you tried to fraud the system. I am saying that you need to contact Uphold support about your Uphold account issues. Be persistent. If nothing works you may want to investigate and try any consumer protection options available in your country.
That is your choice. Personally, I would still use Brave Rewards even if I couldn’t verify with a custodial provider. Brave is investigating and planning to implement other options for Rewards which you will probably be able to use for any BAT balances in your unverified Rewards.
Also, you should probably back-up your Brave-Browser folder periodically, preferably to an external device, in case Brave or your OS crashes. You can restore your Rewards balance from the backup in most cases.
can i create bats backup? - #4 by CerealLover
Note: Consider backing up entire Brave-Browser folder and not just User Data folder.
Edit: Thought I should add links to recent changes made to Brave-Uphold supported countries. You may want to check if your country is still supported. I think Uphold did send out email notices.
India: Verifying Brave Rewards with Uphold temporarily unavailable
Supported regions for verifying Brave Rewards with a custodial wallet provider