# Cannot restore purchased VPN

**URL:** <https://community.brave.app/t/cannot-restore-purchased-vpn/647278>\
**Category:** Firewall + VPN\
**Created:** [December 23, 2025, 2:06pm UTC](https://community.brave.app/t/cannot-restore-purchased-vpn/647278 "2025-12-23T14:06:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JaylonCmm23](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@JaylonCmm23](https://community.brave.app/u/JaylonCmm23)\
**Post date:** [December 23, 2025, 2:06pm UTC](https://community.brave.app/t/cannot-restore-purchased-vpn/647278/1 "2025-12-23T14:06:59Z")

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### Please provide us with the following information. Note that most users will be redirected to our [Premium support form](https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831) for assistance with VPN issues, as providing support may involve sharing sensitive information that should not be made public.

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**Type of device (Desktop, iPhone/iPad, Android phone, etc.): Android Galaxy Series**

**Brave version:1.85.117**

_ **Detailed** _\*\* description of the behavior: I purchased yearly VPN and now it is asking me to buy again preventing my use of my current subscription.\*\*

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [December 23, 2025, 2:49pm UTC](https://community.brave.app/t/cannot-restore-purchased-vpn/647278/2 "2025-12-23T14:49:41Z")

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Thank you for reporting. This was a known issue that should now be resolved. I apologize for this inconvenience. Please let me know if you are still unable to connect successfully.

Thank you

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**Author:** ![JaylonCmm23](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@JaylonCmm23](https://community.brave.app/u/JaylonCmm23)\
**Post date:** [December 24, 2025, 6:40am UTC](https://community.brave.app/t/cannot-restore-purchased-vpn/647278/3 "2025-12-24T06:40:44Z")

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Thank you for the assistance. I am now trying to add the vpn to my brave browser and it keeps showing that I do not have a plan with my email address linked. I have already clicked to link my email and vpn account.

I appreciate your response!