Description of the issue:
Protected content from crunchyroll or netflix does not play.
How can this issue be reproduced?
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Open browser
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go to crunchyroll or netflix
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attempt to play video
Expected result:
Video plays
Brave Version( check About Brave):
Brave 1.94.117 (Official Build) (64-bit)
Additional Information:
This started about two days ago, I think it was after a browser update but am not sure.
Widevine is enabled.
I disabled widevine, restarted, reenabled widevine, and restarted but it didn’t help.
I went to brave://components and click update on widevine there and it was successful and says widevine is up to date.
I have tried with shields down completely.
Youtube works fine.
I updated to .119 and the issue is persisting.
@burnrate can you confirm that these sites are working as intended in other browsers? Can you also please try disabling any extensions you have installed in the browser at his time and testing again?
I tried without dashlane, that was the only extension I had and disabling it made no difference.
The sites work fine on edge on this machine.
I actually just updated my laptop from 1.93.137 to 1.94.117 and it still works so it seems it is specific to my desktop only.
@Mattches
I deleted the WidevineCdm folder in my %localappdata%\BraveSoftware\Brave-Browser\User Data and then relaunched, updated widevine with the brave://components page, relaunched, and it works now.
Something must have gotten corrupted in there.
Thanks for looking!
That was going to be my next suggestion – thank you for testing and confirming. Please let us know if this issue (or any issues) occurs again.