Description of the issue: I am unable to install any extension from the web store. When I click “Add Extension,” a pop-up appears stating “Download error: Download interrupted.” When looking in the download history, I can see the attempted download with a note saying “Check internet connection.” …

Hi DailyRich - I would follow this process (that I pulled from Brave AI) to check the debugging log first to see if there is extended details on the error: Brave Error Log Check Brave, a Chromium-based browser, generates a debug.log file in your system’s desktop directory (e.g., C:\Users\<YourUser…

Thanks, but it would seem the issue is the security settings on my work computer, as I am not having this issue on my home desktop.

Hi DailyRich - It may be a policy set by your system administrator indeed. Did you check to confirm with your system admin or helpdesk internally? :+1:

Cannot install any extensions

Browser Support Desktop Support

Erick.Ahlstedt October 17, 2024, 6:39am 5

DailyRich - This sounds like an Administrative permission issue (as discussed earlier) - take a look at this prior topic related to this https://community.brave.app/t/this-app-has-been-blocked-by-your-system-administrator-contact-your-system-administrator/370929?u=erick.ahlstedt

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Cannot install any extensions

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