Cannot add mobile phone to desktop sync chain

[richards1052]

I am trying to get the browser to sync between my desktop and my new Android phone. I’m doing something wrong. When I try to use the desktop to add the mobile phone it says I should see “scan sync code” on my phone when I go to the mobile browser sync settings.

Instead, I see “Add new device” as the only option.

When I try to use the mobile phone to add the desktop to the sync chain, it says “add new device,” I click “add a computer” then I see QR code or Code Words as the options. But how am I supposed to use either to sync to the desktop?

What am I doing wrong?

[eljuno]

@richards1052

Instead, I see “Add new device” as the only option

That mean this device already on its own sync chain. As the button only available on setup page.

On your Android, go to Sync page > and click trash icon next to your Android device name (this device).

Your Android will leave the current chain and you can setup to join the existing chain from desktop.