# Brave Wallet Password "lost" **URL:** \ **Category:** Uncategorized\ **Created:** [September 20, 2023, 4:35pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725 "2023-09-20T16:35:05Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![lesxa](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lesxa](https://community.brave.app/u/lesxa)\ **Post date:** [September 20, 2023, 4:35pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/1 "2023-09-20T16:35:06Z")
I can’t recall having to create a password for my Brave Wallet which I created years ago. Now trying to access it, Brave wants my seed (which I have, and enter correctly no problem), then it requires a password (which I don’t have). Any help greatly appreciated. ---
**Author:** ![lesxa](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lesxa](https://community.brave.app/u/lesxa)\ **Post date:** [October 18, 2023, 9:00pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/2 "2023-10-18T21:00:01Z")
I should clarify. When restoring my wallet, I am asked to enter a new password, which I do. Then when connecting the wallet I am asked to enter a password to unlock it. I then enter the new password and then when I Unlock, I get an “incorrect password” error. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [October 19, 2023, 2:35am UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/3 "2023-10-19T02:35:47Z")
@lesxa Sorry your topic went unanswered for the past month. Sometimes things just skip right past us. This especially happens when you don’t get topics into a category and lack info. You can see more about that at FAQ portion on [Creating Topics](https://community.brave.app/t/psa-current-faq/464018/46) Anyway, let me see if I can understand everything. - # You click on the Wallet icon ![image](https://global.discourse-cdn.com/brave/original/3X/f/2/f2b2c3e3048e6b914cd4104d43a7d9960dfb20ef.png) and choose `Restore`. ![image](https://global.discourse-cdn.com/brave/original/3X/a/6/a69cfe2c9a55a20a31ec438ddb6cbe8ecdd9aefe.png) - # You enter your seed phrase, and choose a password, and click on `Restore` once more. ![image](https://global.discourse-cdn.com/brave/original/3X/3/f/3f6bd5866732847c3bfc2fb89530c08317b26bda.png) - # It should then open your portfolio. ![image](https://global.discourse-cdn.com/brave/original/3X/3/4/34860d53cfdd2fcc9cdea8afc9f87e4d74a2cecc.jpeg) - # You close out of everything and try to return the next day or whatever, on the same device and browser profile - # You click the Wallet icon ![image](https://global.discourse-cdn.com/brave/original/3X/f/2/f2b2c3e3048e6b914cd4104d43a7d9960dfb20ef.png) and type in your password on this page: ![image](https://global.discourse-cdn.com/brave/original/3X/f/c/fc9213c04a59368022db92e925daf7b3ad9a9ab2.png) - # It shows that it’s incorrect? ![image](https://global.discourse-cdn.com/brave/original/3X/d/f/dfab9c6ef51a90910c6be0701dbd2e8eb7450e23.png) And you’re sure you are putting in the password you used when you reset Wallet? Being mindful of Caps Lock and anything that you might be doing to change keyboard? Mindful of spaces and all too? Sorry if I’m just repeating a lot, but just wanting to confirm the steps and make sure nothing being skipped/lost here. I just tend to rehash things and try not to assume or take things for granted. Lastly, can you share: - Which version of Brave you’re using. (exact version please, don’t just say “the latest”) - Which OS you’re trying to access on? (Such as Windows 11, Android 13, etc) ---
**Author:** ![lesxa](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lesxa](https://community.brave.app/u/lesxa)\ **Post date:** [October 20, 2023, 10:18am UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/4 "2023-10-20T10:18:27Z")
Hi Stephen, I follow the first two steps - entering my seed phrase and (new) password twice, click Restore … ![Screenshot 2023-10-20 at 11.04.57.png](https://global.discourse-cdn.com/brave/original/3X/9/2/92e8708afe28831ff448a2763d33a305503bdc86.png) and then … my portfolio doesn’t open, I get: ![Screenshot 2023-10-20 at 11.05.16.png](https://global.discourse-cdn.com/brave/original/3X/0/0/0052af70d51328d9a8f6eb9296e8d2b42731c2ea.jpeg) I then enter my password and get … ![Screenshot 2023-10-20 at 11.06.03.png](https://global.discourse-cdn.com/brave/original/3X/1/e/1ea5ec05b49df5e107a57ee519d63bf06a7c3294.jpeg) … Incorrect password error! I am using Version 1.59.120 Chromium: 118.0.5993.88 (Official Build) (arm64) on Mac OS Sonoma Version 14.0 (23A344 Any help much appreciated. Greg ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [October 20, 2023, 1:30pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/5 "2023-10-20T13:30:41Z")
I’m going to tag @Mattches and @Evan123 in hopes that they can perhaps help figure out what might be happening ---
**Author:** ![lesxa](https://avatars.discourse-cdn.com/v4/letter/l/8edcca/32.png) [@lesxa](https://community.brave.app/u/lesxa)\ **Post date:** [December 12, 2023, 9:26pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/6 "2023-12-12T21:26:45Z")
Hi guys, Any further comments or assistance gratefully accepted. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [December 12, 2023, 10:06pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/7 "2023-12-12T22:06:39Z")
@steeven @Mattches got missed in October. Can you follow up. @lesxa still same issue? You updated Brave since when you shared version number? Just want to make sure on 1.61.101 or what you’re on ---
**Author:** ![Evan123](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/evan123/32/134423_2.png) [@Evan123](https://community.brave.app/u/Evan123)\ **Post date:** [December 13, 2023, 3:29pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/8 "2023-12-13T15:29:45Z")
Hello! Could you update to the latest version as suggested by Saoiray above? Have you tried to creating a fresh wallet? If so, do you see the same issue? Thanks! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [February 11, 2024, 3:30pm UTC](https://community.brave.app/t/brave-wallet-password-lost/506725/9 "2024-02-11T15:30:18Z")
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