# Brave://wallet/ is not allowing me to log in **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [December 12, 2019, 6:28pm UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095 "2019-12-12T18:28:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![krejar](https://avatars.discourse-cdn.com/v4/letter/k/53a042/32.png) [@krejar](https://community.brave.app/u/krejar)\ **Post date:** [December 12, 2019, 6:28pm UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/1 "2019-12-12T18:28:10Z")
**Description of the issue:** Accessing account brave://wallet/ **Steps to Reproduce (add as many as necessary): 1. 2. 3.** 1: Clicked on the add Trezor button 2: Went through steps to create the account 3: Received seed 4: Clicked the seed words to confirm 5: Presented with Login screen at brave://wallet/ 6: Incorrect password 7: Recover with seed. Just reloads the screen. **Actual Result (gifs and screenshots are welcome!):** **Expected result:** Typing in password or clicking reset with Seed URL advances the screen to account or account recovery. **Reproduces how often:** Every time **Operating System and Brave Version(See the `About Brave` page in the main menu):** Win10x64 [Version 1.1.20 Chromium: 79.0.3945.74 (Official Build) (64-bit)](https://brave.com/latest/) **Additional Information:** ---
**Author:** ![Asad](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/asad/32/6815_2.png) [@Asad](https://community.brave.app/u/Asad)\ **Post date:** [December 12, 2019, 6:45pm UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/2 "2019-12-12T18:45:33Z")
There’s a bug where entering your password incorrectly the first time locks you out of your wallet. Are you able to recover your password correctly? Closing _all_ Brave processes (use Task Manager to shut them down) and restarting the client may help as well. ---
**Author:** ![krejar](https://avatars.discourse-cdn.com/v4/letter/k/53a042/32.png) [@krejar](https://community.brave.app/u/krejar)\ **Post date:** [December 13, 2019, 12:04am UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/3 "2019-12-13T00:04:10Z")
Hello Asad, This did not work. I even rebooted my pc. When clicking on the link for the seed, is the page supposed to do something? All it does on my end is resize the password box which made me wonder if typing in the seed there is what I was supposed to do, but that didn’t work either. ---
**Author:** ![krejar](https://avatars.discourse-cdn.com/v4/letter/k/53a042/32.png) [@krejar](https://community.brave.app/u/krejar)\ **Post date:** [January 3, 2020, 8:04pm UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/4 "2020-01-03T20:04:14Z")
[Version 1.2.40 Chromium: 79.0.3945.88 (Official Build) (64-bit)](https://brave.com/latest/) I am still not able to sign in, recover account or do anything. ---
**Author:** ![krejar](https://avatars.discourse-cdn.com/v4/letter/k/53a042/32.png) [@krejar](https://community.brave.app/u/krejar)\ **Post date:** [January 6, 2020, 10:14pm UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/5 "2020-01-06T22:14:35Z")
[Version 1.2.41 Chromium: 79.0.3945.88 (Official Build) (64-bit)](https://brave.com/latest/) Still can’t sign in or recover account or do anything. ---
**Author:** ![8fold](https://avatars.discourse-cdn.com/v4/letter/8/b2d939/32.png) [@8fold](https://community.brave.app/u/8fold)\ **Post date:** [January 23, 2020, 4:41am UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/6 "2020-01-23T04:41:56Z")
Version 1.2.43 Chromium. I have the same issue. Unable to reset wallet. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [February 22, 2020, 4:41am UTC](https://community.brave.app/t/brave-wallet-is-not-allowing-me-to-log-in/98095/7 "2020-02-22T04:41:56Z")
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