# Brave Shields break everyone login form

**URL:** <https://community.brave.app/t/brave-shields-break-everyone-login-form/451383>\
**Category:** Ad-Blocking\
**Tags:** shields\
**Created:** [December 8, 2022, 12:20am UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383 "2022-12-08T00:20:04Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![fleshka4](https://avatars.discourse-cdn.com/v4/letter/f/3ab097/32.png) [@fleshka4](https://community.brave.app/u/fleshka4)\
**Post date:** [December 8, 2022, 12:20am UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/1 "2022-12-08T00:20:04Z")

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_Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem._

_Delete the any text above the line separator below before posting_

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**Description of the issue:**

**Exact URL of the website in question:**

**Screenshot of the ad as it appears in Brave**  
**Did the issue present with [default Shields settings](https://support.brave.com/hc/en-us/articles/360023646212-How-do-I-configure-global-and-site-specific-Shields-settings-)? (yes/no)** yes

**Does the site function as expected when Shields are turned off?** yes

**Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):** no

**Does the site work as expected when using Chrome?** yes

**Brave version (check `About Brave`):** [  
Version 1.46.138 Chromium: 108.0.5359.94 (Official Build) (64-bit)  
 ](https://brave.com/latest/)

I am trying to log in anyone system and I cannot… Everytime different errors depend on which site I’m trying to log in. Help me pls, its awful to surf without shields.

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**Author:** ![Kevin\_cc](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/kevin_cc/32/144964_2.png) [@Kevin\_cc](https://community.brave.app/u/Kevin_cc)\
**Post date:** [December 9, 2022, 10:52pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/2 "2022-12-09T22:52:05Z")

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Hello there @fleshka4 please accept my apologies for this issue. Could you please try opening your main profile in private or guest mode to see if if you are able to complete your log in? If it does, try disabling your extensions to see if this is the cause of the issue.

You can open a Guest Window by going to `Main menu --> Open Guest window:`

1. On your computer, open Brave.
2. At the top right, click `Menu → More tools → Extensions.`
3. On to the extension you want to remove, click Remove.
4. Confirm by clicking Remove.

Let me know if that works.

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**Author:** ![fleshka4](https://avatars.discourse-cdn.com/v4/letter/f/3ab097/32.png) [@fleshka4](https://community.brave.app/u/fleshka4)\
**Post date:** [December 11, 2022, 7:41pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/3 "2022-12-11T19:41:35Z")

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Hello! I have tried your suggested solution. It works in Guest Window, but in default environment - not. I have no extensions for now

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**Author:** ![Kevin\_cc](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/kevin_cc/32/144964_2.png) [@Kevin\_cc](https://community.brave.app/u/Kevin_cc)\
**Post date:** [December 12, 2022, 5:05pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/4 "2022-12-12T17:05:21Z")

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@fleshka4 the issue may be due to a configuration on your main profile that’s preventing you from log in to the sites you require.

Please on your shields settings try setting everything to default and removing any filters you may have enabled to see if the issue solved.

Be waiting for your response.

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**Author:** ![fleshka4](https://avatars.discourse-cdn.com/v4/letter/f/3ab097/32.png) [@fleshka4](https://community.brave.app/u/fleshka4)\
**Post date:** [December 12, 2022, 10:59pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/5 "2022-12-12T22:59:45Z")

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![image](https://global.discourse-cdn.com/brave/original/3X/9/0/90a8948241897f87c6e8a9d767f8db4a61874e58.png)  
Is that default settings?

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**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [December 12, 2022, 11:29pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/6 "2022-12-12T23:29:00Z")

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Blocking all cookies, will break things. Not the default here. Change to “Only cross site”

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**Author:** ![Kevin\_cc](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/kevin_cc/32/144964_2.png) [@Kevin\_cc](https://community.brave.app/u/Kevin_cc)\
**Post date:** [December 13, 2022, 6:47pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/7 "2022-12-13T18:47:19Z")

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@fleshka4 as @fanboynz mentioned, change your Block cookies setting to `Block cross-site cookies` as blocking them all will affect some sites and may the cause of your issue.

Let me know if that works.

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**Author:** ![fleshka4](https://avatars.discourse-cdn.com/v4/letter/f/3ab097/32.png) [@fleshka4](https://community.brave.app/u/fleshka4)\
**Post date:** [December 14, 2022, 5:38am UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/8 "2022-12-14T05:38:21Z")

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It works. Thank you both!

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<div class="post-metadata">

**Author:** ![Kevin\_cc](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/kevin_cc/32/144964_2.png) [@Kevin\_cc](https://community.brave.app/u/Kevin_cc)\
**Post date:** [December 14, 2022, 8:54pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/9 "2022-12-14T20:54:54Z")

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@fleshka4 glad to read that! If you encounter this same issue again or have any other concerns, do not hesitate to contact us back again.

Regards. 🦁

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [January 13, 2023, 8:55pm UTC](https://community.brave.app/t/brave-shields-break-everyone-login-form/451383/10 "2023-01-13T20:55:46Z")

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Closed on January 13, 2023, 8:55pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
