# Brave Rewards Stuck in Browser **URL:** \ **Category:** Rewards Support\ **Tags:** payments\ **Created:** [July 8, 2021, 2:03am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936 "2021-07-08T02:03:46Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![MadFerIt71](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@MadFerIt71](https://community.brave.app/u/MadFerIt71)\ **Post date:** [July 8, 2021, 2:03am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/1 "2021-07-08T02:03:46Z")
So it looks like my BAT has been stuck in my browser since I downloaded it. I’m connected and verified with UpHold but my rewards haven’t been sent from my browser. Brave is fully updated and I’m on the latest MacOS as well. Any suggestions? ---
**Author:** ![rosiecar](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rosiecar/32/76043_2.png) [@rosiecar](https://community.brave.app/u/rosiecar)\ **Post date:** [July 8, 2021, 3:09pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/2 "2021-07-08T15:09:58Z")
Please provide the following basic troubleshooting information, which is needed to help diagnose your issue: **Briefly describe your issue:** **What Operating System and Brave version are you using (`Menu --> About Brave`)?** **Is your browser wallet currently verified? (yes/no)** **What date did you verify your wallet?** **Have you been able to successfully receive payments in the past?** **Are you using a VPN? (yes/no)** **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** **Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?** **Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold??** ---
**Author:** ![MadFerIt71](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@MadFerIt71](https://community.brave.app/u/MadFerIt71)\ **Post date:** [July 8, 2021, 4:37pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/3 "2021-07-08T16:37:09Z")
**Briefly describe your issue:** BAT stuck in browser from beginning. **What Operating System and Brave version are you using ( `Menu --> About Brave` )?** MacOS Brave Version 1.26.74 Chromium: 91.0.4472.124 **Is your browser wallet currently verified? (yes/no)** yes **What date did you verify your wallet?** 03/28/2021 **Have you been able to successfully receive payments in the past?** Yes from my Linux OS laptop **Are you using a VPN? (yes/no)** no **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** yes **Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?** N/A **Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold??** Yes ---
**Author:** ![rosiecar](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rosiecar/32/76043_2.png) [@rosiecar](https://community.brave.app/u/rosiecar)\ **Post date:** [July 8, 2021, 11:24pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/4 "2021-07-08T23:24:48Z")
So none of your Brave Rewards are transferring to your Uphold account? What does your brave://rewards-internals page show for the External wallet status? (Please **DO NOT** post your Wallet payment ID or your Wallet address.) ---
**Author:** ![MadFerIt71](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@MadFerIt71](https://community.brave.app/u/MadFerIt71)\ **Post date:** [July 9, 2021, 3:36am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/5 "2021-07-09T03:36:32Z")
It says verified and the address ---
**Author:** ![ItzMeRajat](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/itzmerajat/32/93148_2.png) [@ItzMeRajat](https://community.brave.app/u/ItzMeRajat)\ **Post date:** [July 9, 2021, 4:03am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/6 "2021-07-09T04:03:23Z")
The same thing is happening to me… But its the first time for me after 6 months… I got the BAT payment before it had started processing for Verified Wallets… SO it means that I have an unverified wallet now… It sucks but can’t do anything ---
**Author:** ![rosiecar](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rosiecar/32/76043_2.png) [@rosiecar](https://community.brave.app/u/rosiecar)\ **Post date:** [July 9, 2021, 12:42pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/7 "2021-07-09T12:42:15Z")
So you were able to get rewards on your Linux laptop but not on your MacOS? @steeven @Mattches @GreenBananaPorridge ---
**Author:** ![GreenBananaPorridge](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/greenbananaporridge/32/84277_2.png) [@GreenBananaPorridge](https://community.brave.app/u/GreenBananaPorridge)\ **Post date:** [July 9, 2021, 3:13pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/8 "2021-07-09T15:13:41Z")
Hey @MadFerIt71 ! Welcome to the community 😃 Thank you for reporting! Please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. This will help to speed up the troubleshooting. Thank you in advance! Porridge ---
**Author:** ![MadFerIt71](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@MadFerIt71](https://community.brave.app/u/MadFerIt71)\ **Post date:** [July 10, 2021, 4:08pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/9 "2021-07-10T16:08:02Z")
Yes I believe so. Thanks for your help. ---
**Author:** ![MadFerIt71](https://avatars.discourse-cdn.com/v4/letter/m/3d9bf3/32.png) [@MadFerIt71](https://community.brave.app/u/MadFerIt71)\ **Post date:** [July 10, 2021, 4:08pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/10 "2021-07-10T16:08:35Z")
Thank you, just DM’d you the info. ---
**Author:** ![Jandoss](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/jandoss/32/92606_2.png) [@Jandoss](https://community.brave.app/u/Jandoss)\ **Post date:** [July 10, 2021, 8:52pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/11 "2021-07-10T20:52:32Z")
Hey, i got the same problem, my rewards are locked in the browser and not coming to my Uphold Account. I read that we can’t have more than 3 “uniques computers” links to the same verified Uphold account. For me it’s just that i reinstalled my Windows multiples times and i think it count as “new” computer. Can you help me in that case ? Thanks ! ---
**Author:** ![ItzMeRajat](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/itzmerajat/32/93148_2.png) [@ItzMeRajat](https://community.brave.app/u/ItzMeRajat)\ **Post date:** [July 13, 2021, 7:10am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/12 "2021-07-13T07:10:35Z")
I too have the same problem but I have a Creators Account, since I have a YouTube channel… So I can just donate it to my own channel and it gets sent to my Uphold Account. You too can apply for a Creators account here: [Brave Creators Sign Up](https://creators.brave.com/sign-up) and just donate the BAT to yourself… [Minimum Payout amount is 5 BAT] ---
**Author:** ![Jandoss](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/jandoss/32/92606_2.png) [@Jandoss](https://community.brave.app/u/Jandoss)\ **Post date:** [July 13, 2021, 11:26am UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/13 "2021-07-13T11:26:51Z")
Hey, thanks for the idea, I have a twitch channel, i’ll try with it ! ---
**Author:** ![ItzMeRajat](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/itzmerajat/32/93148_2.png) [@ItzMeRajat](https://community.brave.app/u/ItzMeRajat)\ **Post date:** [July 13, 2021, 12:53pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/14 "2021-07-13T12:53:19Z")
Glad I could help 🙂 ! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [August 12, 2021, 12:54pm UTC](https://community.brave.app/t/brave-rewards-stuck-in-browser/264936/15 "2021-08-12T12:54:10Z")
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