# Brave Rewards not transferring to Gemini

**URL:** <https://community.brave.app/t/brave-rewards-not-transferring-to-gemini/290141>\
**Category:** Rewards Support\
**Created:** [October 12, 2021, 12:59am UTC](https://community.brave.app/t/brave-rewards-not-transferring-to-gemini/290141 "2021-10-12T00:59:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jibba](https://avatars.discourse-cdn.com/v4/letter/j/a9a28c/32.png) [@jibba](https://community.brave.app/u/jibba)\
**Post date:** [October 12, 2021, 12:59am UTC](https://community.brave.app/t/brave-rewards-not-transferring-to-gemini/290141/1 "2021-10-12T00:59:56Z")

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**Briefly describe your issue:**  
I recently connected to Gemini with 4 devices. Three of them worked fine but Brave Rewards are not transferring to Gemini from one of them.

Log shows the below lines:

## [Oct 08, 2021, 9:30:39.0 AM:ERROR:publisher.cc(774)] Publisher info not found [Oct 08, 2021, 9:56:23.9 AM:ERROR:gemini\_authorization.cc(141)] Unverified User [Oct 08, 2021, 9:57:11.6 AM:ERROR:gemini\_authorization.cc(141)] Unverified User [Oct 08, 2021, 9:59:13.7 AM:ERROR:gemini\_authorization.cc(141)] Unverified User [Oct 08, 2021, 10:01:14.4 AM:ERROR:publisher.cc(774)] Publisher info not found [Oct 08, 2021, 10:03:21.7 AM:ERROR:gemini\_authorization.cc(141)] Unverified User

[Oct 09, 2021, 1:51:40.6 PM:ERROR:post\_suggestions\_claim.cc(59)] Invalid request  
[Oct 09, 2021, 1:51:40.6 PM:ERROR:credentials\_promotion.cc(526)] Failed to parse drain tokens response  
[Oct 09, 2021, 1:51:40.6 PM:ERROR:gemini\_wallet.cc(51)] Claiming tokens failed

The last 3 lines have been repeating since the 9th of October.

**What Operating System and Brave version are you using (`Menu --> About Brave`)?**  
Windows 10 / Brave Version 1.30.87 Chromium: 94.0.4606.71 (Official Build) (64-bit)

**Is your browser wallet currently verified? (yes/no)**  
Yes

**What date did you verify your wallet?**  
8th October

**Have you been able to successfully receive payments in the past?**  
Not through this specific browser. Other browsers worked fine (first time connecting for all devices).

**Are you using a VPN? (yes/no)**  
No

**Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?**  
Yes

**Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?**  
N/A

**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**  
Never used uphold. Only Gemini. All settings are default.

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<div class="post-metadata">

**Author:** ![jibba](https://avatars.discourse-cdn.com/v4/letter/j/a9a28c/32.png) [@jibba](https://community.brave.app/u/jibba)\
**Post date:** [October 27, 2021, 5:00am UTC](https://community.brave.app/t/brave-rewards-not-transferring-to-gemini/290141/2 "2021-10-27T05:00:56Z")

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Just an update. Since 21 October it has been repeating the following lines (the first one is different, the next two are the same).

[Oct 21, 2021, 10:48:42.4 AM:ERROR:post\_suggestions\_claim.cc(132)] Missing drain id  
[Oct 21, 2021, 10:48:42.4 AM:ERROR:credentials\_promotion.cc(526)] Failed to parse drain tokens response  
[Oct 21, 2021, 10:48:42.4 AM:ERROR:gemini\_wallet.cc(51)] Claiming tokens failed

Any response is appreciated.

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [November 26, 2021, 5:01am UTC](https://community.brave.app/t/brave-rewards-not-transferring-to-gemini/290141/3 "2021-11-26T05:01:27Z")

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