# Brave rewards not on uphold **URL:** \ **Category:** Brave Rewards\ **Created:** [August 11, 2021, 8:23pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856 "2021-08-11T20:23:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Rokoleniukic](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Rokoleniukic](https://community.brave.app/u/Rokoleniukic)\ **Post date:** [August 11, 2021, 8:23pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/1 "2021-08-11T20:23:01Z")
Payout is finished, I have verified wallet but didnt get any Bat on uphold account. @steeven ---
**Author:** ![rosiecar](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rosiecar/32/76043_2.png) [@rosiecar](https://community.brave.app/u/rosiecar)\ **Post date:** [August 11, 2021, 9:43pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/2 "2021-08-11T21:43:53Z")
Please provide the following basic troubleshooting information, which is needed to help diagnose your issue: **Briefly describe your issue:** **What Operating System and Brave version are you using (`Menu --> About Brave`)?** **Is your browser wallet currently verified? (yes/no)** **What date did you verify your wallet?** **Have you been able to successfully receive payments in the past?** **Are you using a VPN? (yes/no)** **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** **(Android only) Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check?** **Have you manually turned OFF Auto-contribute on all of your devices that participate in Brave Rewards??** ---
**Author:** ![Rokoleniukic](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Rokoleniukic](https://community.brave.app/u/Rokoleniukic)\ **Post date:** [August 12, 2021, 6:07am UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/3 "2021-08-12T06:07:34Z")
**What Operating System and Brave version are you using ( `Menu --> About Brave` )?** Android, 1.27.111 **Is your browser wallet currently verified? (yes/no)** Yes **What date did you verify your wallet?** Week before now **Have you been able to successfully receive payments in the past?** With desktop yes, on phone this should be my first payement **Are you using a VPN? (yes/no)** No **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** Yes **(Android only) Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check?** Passed **Have you manually turned OFF Auto-contribute on all of your devices that participate in Brave Rewards??** Yes @steeven @rosiecar @Mattches ---
**Author:** ![Rokoleniukic](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Rokoleniukic](https://community.brave.app/u/Rokoleniukic)\ **Post date:** [August 12, 2021, 2:02pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/4 "2021-08-12T14:02:26Z")
@GreenBananaPorridge ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [August 12, 2021, 2:10pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/5 "2021-08-12T14:10:30Z")
@Rokoleniukic Thank you for reporting! Please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. This will help to speed up the troubleshooting. Thank you in advance! ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [August 12, 2021, 2:10pm UTC](https://community.brave.app/t/brave-rewards-not-on-uphold/273856/6 "2021-08-12T14:10:32Z")
Closed on August 12, 2021, 2:10pm UTC