# Brave rewards not available for your device? **URL:** \ **Category:** Android Rewards\ **Created:** [July 2, 2020, 8:59pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092 "2020-07-02T20:59:16Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 2, 2020, 8:59pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/1 "2020-07-02T20:59:16Z")
When I try to join the rewards campaign a popup window shows up “Brave rewards not available for your device?” (translated from German to English) What can I do to solve this issue. BTW: This happens using the Nightly Build. ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [July 2, 2020, 9:04pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/2 "2020-07-02T21:04:21Z")
@Rebel66, What device is it that you’re trying to use Rewards on? Additionally, does it work for the stable version of the application? ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 2, 2020, 9:32pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/3 "2020-07-02T21:32:41Z")
No, does not work either for the stable version. The device is an AGM X2 with Android v7.1.1 ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 2, 2020, 9:35pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/4 "2020-07-02T21:35:51Z")
Rewards does work on my tablet with Android v5.1.1 and on my other Tablet with Android v8.1 ---
**Author:** ![Resnickf](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/resnickf/32/47150_2.png) [@Resnickf](https://community.brave.app/u/Resnickf)\ **Post date:** [July 2, 2020, 11:07pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/5 "2020-07-02T23:07:28Z")
It says the same about my Samsung Galaxy S6: “Brave Rewards are not available for your device.” It is not rooted and it’s currently using Android 7.1 version. I don’t understand why. It’s still such a good phone and everything goes well on my PC so the problem is not my location. ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 3, 2020, 7:30am UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/6 "2020-07-03T07:30:16Z")
+++EDIT+++ My AGM X2 (Android 7.1.1) is also not rooted. ---
**Author:** ![vazquez](https://avatars.discourse-cdn.com/v4/letter/v/ccd318/32.png) [@vazquez](https://community.brave.app/u/vazquez)\ **Post date:** [July 7, 2020, 9:59pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/7 "2020-07-07T21:59:06Z")
hola puedes ayudarme ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [July 7, 2020, 10:11pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/8 "2020-07-07T22:11:26Z")
For users seeing this issue, would you mind telling me what region you’re located in? ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 8, 2020, 6:15am UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/9 "2020-07-08T06:15:21Z")
I am located in Germany. ---
**Author:** ![Resnickf](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/resnickf/32/47150_2.png) [@Resnickf](https://community.brave.app/u/Resnickf)\ **Post date:** [July 8, 2020, 6:16am UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/10 "2020-07-08T06:16:02Z")
I am located in Colombia. ---
**Author:** ![creator22](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@creator22](https://community.brave.app/u/creator22)\ **Post date:** [July 8, 2020, 6:35am UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/11 "2020-07-08T06:35:10Z")
please try this app and let us know if you are able to pass safetynet check > > > Dear users, please note that if you see "Failed" result and in details "Safety Net Request:fail (can't access Google Play Services)" it means that the daily quota of the api request has been reached. Do not interpret the result as a device as not passing the test. > > SafetyNet Test verifies the device with SafetyNet compatibility tests. SafetyNet api is a part of Google Play Services Framework. Some apps use this api to check whether the device has been rooted or tampered. If your device is roote... ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 8, 2020, 7:25am UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/12 "2020-07-08T07:25:18Z")
I ran the test. Test failed. Safety Net Request: success Response signature validation: success Basic intigrity: success CTS profile match: fail What does this mean? ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [July 8, 2020, 4:52pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/13 "2020-07-08T16:52:46Z")
@Rebel66, Your device _must_ pass the safteynet check in order to be eligible to receive rewards. ---
**Author:** ![Rebel66](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Rebel66](https://community.brave.app/u/Rebel66)\ **Post date:** [July 8, 2020, 6:29pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/14 "2020-07-08T18:29:26Z")
Ok, I understand. But what I have to do to achive completing the test? ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [August 7, 2020, 6:34pm UTC](https://community.brave.app/t/brave-rewards-not-available-for-your-device/139092/15 "2020-08-07T18:34:56Z")
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