Some time ago after a brave update, brave has lost the ability to read files and images on every site. I keep getting errors saying “files cannot be read” and my images or videos won’t load when I open them on websites. I’m currently using a Dell 3100 Chromebook, I’ve heard that brave gets buggy with Chromebooks. I haven’t had a problem with images before till that update a few patches ago. I don’t remember which patch is was unfortunately. I’ve cleared cache and data, unistalled and reinstalled, and tried tweaking brave flags. But nothing has worked. I really appreciate all the help I get. Thank you
Can you please share a specific site you’re trying to upload images to so I can test on my end?
reddit.com I’m unable to comment images or gifs on there anymore.
Are you able to do that on the same chromebook in other browsers? Do you have any extensions installed at this time?
I don’t have any extensions that I know of. Images and files read fine on my other browsers. Brave is the only browser that currently has these issues.
The first thing I would do is make sure that you reset all your flags back to their default values, as they can cause unforeseen issues.
If you open a Private window and view these sites do you still get the same issue?
I reset all my flags and relaunched, as well going into private mode. I still have the same persistent issue, “unable to read file error”.
Can you show me a screenshot of the error as it appears on your end?
I don’t have any extensions that I know of. Images and files read fine on my other browsers. Brave is the only browser that currently has these issues. lite apk
What is the image type?
What is the total size of the image?
Thanks
Every image type whether it’s png or jpg, or something else entirely. Every file size has issues too, images from 2mb up to over 60mb.
Yeah that is super weird. Two more tests to try here:
- Can you try opening a guest profile window (
Menu > More tools > Guest profile), close your original profile window, then try uploading an image in the guest profile and see if you get the same results? - Try downloading the Beta build of the browser and see if you get the same issues there (it will install as a separate app and will not overwrite your current install – you’re welcome to uninstall it after testing if you’d like).
I don’t have a profile option on the version I’m using. The beta version is not available for my device either.
Apologies – I forgot you were using a Chromebook which I believe is technically using the Android/Tablet version. Let me do some digging on this and I’ll get back to you
I’m still having ongoing issues
I have filed the following issue for this on our github:
Has a fix been found yet ?
It does not look like the issue has been resolved yet. Let me see if I can make some noise about it.