# Brave freezes when opening a website

**URL:** <https://community.brave.app/t/brave-freezes-when-opening-a-website/482123>\
**Category:** Web Compatibility\
**Created:** [April 13, 2023, 7:05am UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123 "2023-04-13T07:05:20Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![max\_lemmon](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/max_lemmon/32/155367_2.png) [@max\_lemmon](https://community.brave.app/u/max_lemmon)\
**Post date:** [April 13, 2023, 7:05am UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/1 "2023-04-13T07:05:21Z")

</div>

Description of the issue: When I open a new tab and enter [Twitch.tv](http://Twitch.tv), brave freezes and can only be closed with task manager. I am using the latest version of Windows 10 Pro, and latest version of Brave. This does not happen in other browsers.

Exact URL of the website in question: [www.twitch.tv](http://www.twitch.tv)

Did the issue present with [default Shields settings](https://support.brave.com/hc/en-us/articles/360023646212-How-do-I-configure-global-and-site-specific-Shields-settings-)? (yes/no): No

Does the site function as expected when Shields are turned off?: No

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no): I have shields disabled in the website

Does the site work as expected when using Chrome?: Yes, and also works as expected in Microsoft Edge.

Brave version: 1.50.114

---

<div class="post-metadata">

**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [April 13, 2023, 11:18am UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/2 "2023-04-13T11:18:05Z")

</div>

Can you test in private window mode? Also ensure HW accleration is enabled in brave://settings/system

---

<div class="post-metadata">

**Author:** ![max\_lemmon](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/max_lemmon/32/155367_2.png) [@max\_lemmon](https://community.brave.app/u/max_lemmon)\
**Post date:** [April 13, 2023, 12:46pm UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/3 "2023-04-13T12:46:43Z")

</div>

It worked on a guest tab. Now I disabled an extension and the website works good on a normal tab.

---

<div class="post-metadata">

**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [April 13, 2023, 8:40pm UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/4 "2023-04-13T20:40:19Z")

</div>

Which extension was causing it, if you don’t mind me asking?

---

<div class="post-metadata">

**Author:** ![max\_lemmon](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/max_lemmon/32/155367_2.png) [@max\_lemmon](https://community.brave.app/u/max_lemmon)\
**Post date:** [April 13, 2023, 9:48pm UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/5 "2023-04-13T21:48:25Z")

</div>

Malwarebytes Browser Guard

---

<div class="post-metadata">

**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [April 13, 2023, 9:49pm UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/6 "2023-04-13T21:49:30Z")

</div>

Ah, I have Malwarebytes installed here, always disable the extension. We block much more than this extension and now it causes issues

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [May 13, 2023, 9:50pm UTC](https://community.brave.app/t/brave-freezes-when-opening-a-website/482123/7 "2023-05-13T21:50:21Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
