Brave crashing on MacOS Mojave

Browser Support Desktop Support
1

Description of the issue:
Brave immediately crashes wih a segmentation fault

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  • double click on the Brace icon
  • start from command line

Actual Result (gifs and screenshots are welcome!):
I tried starting it from the command line:

*******:~ ****$ “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser”

[0409/051945.301208:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffee1d5d000, 0x2000): (os/kern) invalid address (1)

[0409/051945.439022:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)

Segmentation fault: 11

******:~ ****$ “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser” --version

Brave Browser 80.1.5.123

Expected result:
Browser window opens

Reproduces how often:
Every time

Operating System and Brave Version(See the About Brave page in the main menu):
MacOS Mojave 10.14.6
Brave Browser 80.1.5.123

Additional Information:
I tried deleting
/Applications/Brave Browser.app/
and re-installing with no impact.

2

@darjboy, welcome to Community!
Can you try opening from terminal again but but disabling hardware acceleration:
open -a "Brave browser.app" --args --disable-gpu

4

Having same problem.

Tried:
open -a “Brave browser.app” --args --disable-gpu

Still crashes

5

@darjboy
@sheckyclyde

Can you both try clearing the cache
rm -r /Users/***YourUsername****/Library/Caches/BraveSoftware/Brave-Browser
and restarting your computers

6

still crashes. can send you crash report if that helps

7

What version of Brave are you running?
Would you happen to have sync enabled?

If sync is enabled, open the Terminal and enter this command: open -a "Brave browser.app" --args --disable-brave-sync

8

still not working. cannot even get into preferences as it crashes. Ran script anyway but it still crashes

9

Sorry. version 80.1.5.123

10

This did it for me,

Deleted the Brave-Browser folder then rebooted.

11

Can you please tell me where to find this folder?

13

rm -r /Users/YourUsername*/Library/Caches/BraveSoftware/Brave-Browser

You need to restart your computer after deleting your cache.

14

rm -r /Users/***YourUsername****/Library/Caches/BraveSoftware/Brave-Browser

You need to restart your computer after this.

15

Well, turns out I have to do this every so often.
rm -r /Users/ YourUsername */Library/Caches/BraveSoftware/Brave-Browser
restart computer
Presumably something in the cache is causing Brave to crash. At any rate not a sustainable solution.

16

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.