Description of the issue: Brave crashes immidiately on startup on only one user. How can this issue be reproduced? Just start brave
Expected result: It works
Brave Version( check About Brave): Version 1.56.20 Chromium: 115.0.5790.171 (Official Build) (64-bit)
Additional Information:
I’m on windows 11. I have 4 users set up in my Brave account. I use this user the most. When I open brave on this user it just crashes immediately. I’m able to start up brave using other users no problem. Here are the crash reports:
@Yil you need to get those crash reports submitted and then copy/paste the Uploaded Crash Report ID. Everything you shared is no help.
The first screenshot shows where you have Send Now button and they all say Not uploaded. This means you most likely have your settings to not automatically upload. You can toggle that at brave://settings/privacy if you’d like to get those sent to Brave automatically. The toggle is Automatically send diagnostic reports.
That said, what you should do in your situation is hit the Send Now on your reports and then you’ll need to close Brave for like 30 seconds. Then you can open again and go to brave://crashes where you’ll now see it show it’s uploaded and provides the Uploaded Crash Report ID.
You’re saying no matter what, it crashes as soon as you switch to that profile? Or does it only happen if you start the browser while it’s in that profile?
Do you have any extensions on that profile that you aren’t using for others?
Any idea what you have set for your default New Tab Page on that profile compared to the others?
To clarify, I want to know if it’s crashing no matter which method you’re using to get into the profile or if it’s only happening when you’re opening from the desktop link, if only when switching using keyboard command, if happens when choose to switch profile on the top right, etc.
