# Brave crashes on boot with Extension errors **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [August 6, 2025, 3:13pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955 "2025-08-06T15:13:26Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![naxfen](https://avatars.discourse-cdn.com/v4/letter/n/57b2e6/32.png) [@naxfen](https://community.brave.app/u/naxfen)\ **Post date:** [August 6, 2025, 3:13pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/1 "2025-08-06T15:13:26Z")
**Description of the issue:** Brave crashes as soon as it is opened. This started a few weeks ago (wasn’t 100%), but got much worse in the last few days, now 100% of the time. I’ve tried - Removing Brave & re-installing - Launching in New Private Window - Launching in Test Profile - Uninstalling the 2 offending Apps related to the Extensions (Google Drive & Adobe Acrobat) - Clearing my local AppData - Removing all the Brave keys in the Registry - Removing the relevant offending Extensions from Google Chrome ('cause why not). (took inspiration from the steps here: [Brave crashes immediately upon startup - #4 by Saoiray](https://community.brave.app/t/brave-crashes-immediately-upon-startup/509970/4) ) Still the same… **How can this issue be reproduced?** 1. Launch Buildo (even in Test Profile) 2. After 1-2 second, observe that the “settings button” in the top-right updates to right “Error” 3. Click on the “settings button”, observe the 2 errors that appear (see below) 4. Brave will auto-close after 1-2 more seconds (whatever you do) The errors are: - New extension added (Application Launcher For Drive (by Google)) - New extension added (Adobe Acrobat: PDF edit, converst, sign tools) **Expected result:** Buildozer doesn’t crash, doesn’t automatically try to install these extensions on a “clean install/boot” **Brave Version( check `About Brave`):** Very difficult to determine, because of the speed of the Crash, but re-installed today from the website, the installer file is BraveBrowserSetup-BRV030.exe **Additional Information:** I’m on Windows 11 (Windows 11 Home - 24H2 - 26100.4770) ![brave_error_crash](https://global.discourse-cdn.com/brave/original/3X/e/2/e2e16fd2dd2e947d3e4d6ed631e8b4a815152db2.jpeg) ---
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [August 6, 2025, 4:48pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/2 "2025-08-06T16:48:43Z")
@naxfen Take a look at: ‘[Brave crash every time - #2 by 289wk](https://community.brave.app/t/brave-crash-every-time/626949/2)’ to get BB (Windows) running and attending to crash reporting. ---
**Author:** ![naxfen](https://avatars.discourse-cdn.com/v4/letter/n/57b2e6/32.png) [@naxfen](https://community.brave.app/u/naxfen)\ **Post date:** [August 6, 2025, 6:21pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/3 "2025-08-06T18:21:46Z")
Thank you! Most recent Crashes Reported: d6420000-63a7-490e-0000-000000000000 a8430000-63a7-490e-0000-000000000000 a6430000-63a7-490e-0000-000000000000 ![image](https://global.discourse-cdn.com/brave/original/3X/f/7/f7a3f55529a7f63c07beea309c410b79c2881e3b.png) And why not, the brave\_console\_out.txt : ```auto [0806/141944.471:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\38547cc9-9d3d-4aa2-86db-fdfc5655b42f: The system cannot find the file specified. (0x2) [0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\504ee5d6-da3e-4021-b346-79b8921d7526: The system cannot find the file specified. (0x2) [0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\5e182eb2-a876-4aae-92ac-150d192ef44b: The system cannot find the file specified. (0x2) [0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\197d3a7b-ff40-4eb6-935d-1681d407cff7: The system cannot find the file specified. (0x2) [0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\edad4caf-cb32-493b-b3df-531c5c607289: The system cannot find the file specified. (0x2) [0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\30e0352e-e6e4-4b97-9ee3-bfd55f5d5f48: The system cannot find the file specified. (0x2) [0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\940268d0-6222-4885-9f99-4d99b037f94a: The system cannot find the file specified. (0x2) [0806/141944.474:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\38547cc9-9d3d-4aa2-86db-fdfc5655b42f: The system cannot find the file specified. (0x2) [0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\504ee5d6-da3e-4021-b346-79b8921d7526: The system cannot find the file specified. (0x2) [0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\5e182eb2-a876-4aae-92ac-150d192ef44b: The system cannot find the file specified. (0x2) [0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\197d3a7b-ff40-4eb6-935d-1681d407cff7: The system cannot find the file specified. (0x2) [0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\edad4caf-cb32-493b-b3df-531c5c607289: The system cannot find the file specified. (0x2) [0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\30e0352e-e6e4-4b97-9ee3-bfd55f5d5f48: The system cannot find the file specified. (0x2) [0806/141944.476:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\940268d0-6222-4885-9f99-4d99b037f94a: The system cannot find the file specified. (0x2) [6828:26800:0806/142048.247:ERROR:mojo\public\cpp\bindings\lib\interface_endpoint_client.cc:732] Message 0 rejected by interface blink.mojom.WidgetHost [6828:26800:0806/142238.694:ERROR:components\device_event_log\device_event_log_impl.cc:198] [14:22:38.690] USB: usb_service_win.cc:105 SetupDiGetDeviceProperty({{A45C254E-DF1C-4EFD-8020-67D146A850E0}, 6}) failed: Element not found. (0x490) ``` ---
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [August 6, 2025, 9:24pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/4 "2025-08-06T21:24:07Z")
@Mattches OP has Crash ID numbers. ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [August 6, 2025, 11:19pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/5 "2025-08-06T23:19:25Z")
@naxfen can you go into your User data folder (`~/AppData/Local/BraveSoftware/Brave Browser/User Data/Default`), see if you can locate the folders correlated with those extensions and delete them then relaunch? The folder for Google Drive should be labeled: `lmjegmlicamnimmfhcmpkclmigmmcbeh` Adobe reader extension should be labeled: `efaidnbmnnnibpcajpcglclefindmkaj` ---
**Author:** ![naxfen](https://avatars.discourse-cdn.com/v4/letter/n/57b2e6/32.png) [@naxfen](https://community.brave.app/u/naxfen)\ **Post date:** [August 8, 2025, 12:20pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/6 "2025-08-08T12:20:45Z")
> [@Mattches](#): > > ~/AppData/Local/BraveSoftware/Brave Browser/User Data/Default Hello! Unfortunately, I have no extension folders in the Default folder (which makes sense I guess, since I manually deleted the BB AppData before re-installing…) ![image](https://global.discourse-cdn.com/brave/original/3X/1/9/19afaac3d485e28434a55fa3471c658f12c1947f.png) Searching for these Folders with Everything: no result for the Google Drive one, and a result under the Chrome AppData for the Adobe reader: ![image](https://global.discourse-cdn.com/brave/original/3X/f/2/f2ea00625d92ddcb8500ae6d6a7a9fd222e89b5c.png) ![image](https://global.discourse-cdn.com/brave/original/3X/5/e/5ec55a3cbbe9ac161d2000c40a590e72a3a3f7bc.png) ---
**Author:** ![naxfen](https://avatars.discourse-cdn.com/v4/letter/n/57b2e6/32.png) [@naxfen](https://community.brave.app/u/naxfen)\ **Post date:** [August 8, 2025, 3:03pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/7 "2025-08-08T15:03:05Z")
Actually when I launched BB “normally” the first time, this appeared: ![image](https://global.discourse-cdn.com/brave/original/3X/8/e/8e695778990eafa3cb22c60dec15f8f987e81793.png) It dissapeared after a few seconds, before I realized I could click something (still had the 2 Extension Errors, but no instant crash"). Second opening (and all openings since), no more Errors, no more Crashes… 😮 So… fixed? ![image](https://global.discourse-cdn.com/brave/original/3X/b/9/b9f7faa252a47407f3d4ac5c6f50d654ede54918.png) (the extensions have repeappared, but I removed them, just for my sanity at this point) Not sure exactly what were the required steps (amongst everything I tried), but now it works! ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [August 8, 2025, 5:52pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/8 "2025-08-08T17:52:00Z")
I’m now realizing that the extensions would have been in the `User data` folder, not the profile/`Default` folder – my apologies. Glad to hear it’s fixed either way. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [September 7, 2025, 5:52pm UTC](https://community.brave.app/t/brave-crashes-on-boot-with-extension-errors/637955/9 "2025-09-07T17:52:12Z")
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