# Brave Crashes as soon as opened **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [May 8, 2019, 1:05pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379 "2019-05-08T13:05:40Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 8, 2019, 1:05pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/1 "2019-05-08T13:05:40Z")
**Description of the issue:** Switched to Brave Browser about a week ago and made it my default browser. Put my machine (Windows 64-bit) to sleep last night. This morning found that the Brave browser was closed. When I tried to reopen it, it opened, with a pop-up showing that Brave was not closed properly and asking if I wanted to reopen closed tabs. As soon as I clicked on yes, the browser closed. I tried reopening the browser, but it would close within 3 - 4 seconds of being reopened. I uninstalled the browser and restarted my machine. I then reinstalled Brave by downloading the 64-bit installer from the Brave site. The problem persists - i.e., the browser crashes after a few seconds of being opened. **Steps to Reproduce (add as many as necessary): 1. 2. 3.** 1. 1. Open Brave browser 2. Browser crashes 3. Restart machine 4. Reinstall browser 5. Open browser 6. Browser crashes **Actual Result (gifs and screenshots are welcome!):** Unable to capture screenshots as browser won’t remain open. **Expected result:** Browser should stay open **Reproduces how often:** Each time the browser is opened, it crashes. **Operating System and Brave Version(See the `About Brave` page in the main menu):** Operating System: Windows 10 Brave version: ![image](https://global.discourse-cdn.com/brave/original/3X/0/3/03b0416b09a0e366beabe4db40c2e7011938fc14.jpeg) **Additional Information:** ---
**Author:** ![Dgenies](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/dgenies/32/18058_2.png) [@Dgenies](https://community.brave.app/u/Dgenies)\ **Post date:** [May 8, 2019, 3:37pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/2 "2019-05-08T15:37:22Z")
Thanks for this will try to replicate the same actions ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 9, 2019, 10:23am UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/3 "2019-05-09T10:23:44Z")
Hi. I’m stumped. I looked around the community site and I found an issue that was happening in Dec 2018 where the problem was a blank screen occurring. The Dev @Mattches had the following workaround that seemed to work for people running Win 10 64: [Error on yesterday’s update [Windows “blank window” issue]](https://community.brave.app/t/error-on-yesterdays-update-windows-blank-window-issue/39287/84). The solution involves disabling hardware acceleration. It seemed to work for some people, but when I tried it, the browser wouldn’t stay open long enough for me to go into settings and disable hardware acceleration (if indeed it’s selected - I didn’t enable it). Any other solutions you think I can adopt? Kimenyi ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 9, 2019, 10:33am UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/4 "2019-05-09T10:33:23Z")
@Mattches, @Dgenies I managed to take a screenshot of Brave before it crashed. ![Brave](https://global.discourse-cdn.com/brave/original/3X/1/5/15494196de7f2265488e4a6958ed5583a61f6f4e.jpeg) As you can see, the only extension I have installed is Lastpass. Brave doesn’t stay open long enough for me to disable or install it. Any help you can provide would be highly appreciated. Kimenyi ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 10, 2019, 1:27pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/5 "2019-05-10T13:27:11Z")
I uninstalled Brave (0.63.55) and I downloaded Brave Beta (0.65.88) and it is working on my machine. As I didn’t receive a response, I assumed that the problem was machine specific. If I remember to do so - or if I run into issues with the Beta (0.65.88) version - I will install the Release version (0.64.x) on May 14 when it is issued. ---
**Author:** ![Dgenies](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/dgenies/32/18058_2.png) [@Dgenies](https://community.brave.app/u/Dgenies)\ **Post date:** [May 10, 2019, 1:47pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/6 "2019-05-10T13:47:43Z")
sorry yesterday Brave was flooded with reward and publisher claims. @Kimenyi am really sorry ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 10, 2019, 2:16pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/7 "2019-05-10T14:16:54Z")
@Dgenies, no worries. I found a solution and I’m still using Brave! Hopefully, the same issue won’t recur in the 0.64.x release version. ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 17, 2019, 6:29pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/8 "2019-05-17T18:29:30Z")
@Dgenies @Mattches I installed the 0.64.x release version this evening. The same thing happened. I uninstalled it and I’m back to using 0.65.88 Brave Beta (I never uninstalled it). Any idea why this is happening? Will I have to use Brave Beta from now on? ---
**Author:** ![Dgenies](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/dgenies/32/18058_2.png) [@Dgenies](https://community.brave.app/u/Dgenies)\ **Post date:** [May 17, 2019, 6:48pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/9 "2019-05-17T18:48:43Z")
you could wait till version 65 is released. sorry this happened ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [May 17, 2019, 7:17pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/10 "2019-05-17T19:17:11Z")
@Kimenyi, Very strange behavior – I’m assuming you’re on Windows 10, correct? Can you tell me if you have any anti-virus services running in the background (if so, which ones)? Additionally, can you try disabling `Hardware Acceleration`? Normally this is done in settings, but since you can’t keep the browser open, try editing the shortcut path as explained in the solution here: > [@Error on yesterday's update \[Windows "blank window" issue\]](https://community.brave.app/t/error-on-yesterdays-update-windows-blank-window-issue/39287/84): > > Apologies to any Win7 users here who were getting blocked by this. We truly appreciate your patience and assistance with addressing the issue. There’s clearly something going on under the hood with respect to Brave and Win7 display settings. We’ll work that out on our end, but this workaround should suffice for now. For anyone in this thread (or just now getting here), I’m marking this as the “solution” temporarily. There’s a chance this may not work in all cases. If you attempt this solution (… ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 17, 2019, 8:15pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/11 "2019-05-17T20:15:05Z")
@Mattches I am on Windows 10 and I’m using Windows Defender as my anti-virus. When I used the method in your solution, Brave still crashed and I kept opening it until I could open settings and I checked and hardware acceleration was not enabled. I uninstalled Brave 64 (May 14 update) as I couldn’t keep it open. I’m now exclusively using Brave 65 Beta as it doesn’t crash on me. [Edited to elaborate on hardware acceleration issue] ---
**Author:** ![Kimenyi](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@Kimenyi](https://community.brave.app/u/Kimenyi)\ **Post date:** [May 17, 2019, 8:16pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/12 "2019-05-17T20:16:56Z")
Thanks @Dgenies. Once Brave 65 final is released, if it doesn’t work, I’ll continue using Brave 65 Beta. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [June 7, 2019, 1:07pm UTC](https://community.brave.app/t/brave-crashes-as-soon-as-opened/59379/14 "2019-06-07T13:07:48Z")
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