# Brave ads frozen for days **URL:** \ **Category:** Brave-Ads Support\ **Tags:** bug\ **Created:** [March 7, 2022, 3:37pm UTC](https://community.brave.app/t/brave-ads-frozen-for-days/350386 "2022-03-07T15:37:19Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Matth92110](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Matth92110](https://community.brave.app/u/Matth92110)\ **Post date:** [March 7, 2022, 3:37pm UTC](https://community.brave.app/t/brave-ads-frozen-for-days/350386/1 "2022-03-07T15:37:19Z")
**Briefly describe your issue:** Hello, brave rewards are acting weirdly for a month or so. I don’t receive any rewards for two weeks then have a few for a day or two then blank rewards for days again… The only message displayed in rewards-internals is Token list empty/Transferring tokens failed. Is my wallet flagged ? I contacted @steeven 25 days ago about it and still no responses… Sorry guys to disturb but I’d be happy to clear the problem myself if there was any self service help on this kind of topic… **What Operating System and Brave version are you using ( `Menu --> About Brave` )?** Windows 10 Version 1.36.109 Chromium: 99.0.4844.51 (Build officiel) (64 bits) **Is your browser wallet currently verified? (yes/no)** yes with Uphold **What date did you verify your wallet?** 05/05/2021 first time ; 07/03/2022 last time **Have you been able to successfully receive payments in the past?** yes **Are you using a VPN? (yes/no)** yes but based in my country **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** yes (France) ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [April 6, 2022, 3:37pm UTC](https://community.brave.app/t/brave-ads-frozen-for-days/350386/2 "2022-04-06T15:37:34Z")
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