# BAT sent to @BravePublishers even though I didn't have auto contribute on **URL:** \ **Category:** Brave Rewards\ **Tags:** funds-missing, windows, rewards\ **Created:** [July 22, 2020, 11:28pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339 "2020-07-22T23:28:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Oldtexasred](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oldtexasred](https://community.brave.app/u/Oldtexasred)\ **Post date:** [July 22, 2020, 11:28pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/1 "2020-07-22T23:28:41Z")
The topic header says it all, I didn’t have auto contribute on but I open the browser, saw that it needed an update. I updated then realized that 19.5 of my BAT had been sent to @BravePublishers via auto contribute. ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [July 23, 2020, 2:26am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/2 "2020-07-23T02:26:17Z")
I noticed an issue with the amount that was auto-contributed. I had set my auto-contribute to 5 BAT per month on both my Windows 10 PC and MacBook Pro. Today I noticed on the Rewards Summary for July 2020 that my auto-contribute was 20 BAT. I never changed that setting or consented to that amount. When I went to check my settings in both the PC and laptop, the setting for Auto-Contribute \> Monthly drop down was _blank_ . I don’t know for sure, but I think this is related to the recent Brave update. I have updated both in the last 2 weeks. I would like to get my 15 BAT back but I don’t see a way to do that via this community or on their site. ---
**Author:** ![Rohit552](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rohit552/32/53236_2.png) [@Rohit552](https://community.brave.app/u/Rohit552)\ **Post date:** [July 23, 2020, 6:22am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/3 "2020-07-23T06:22:05Z")
Exactly this is happening for lot of users in the recent days. What a fine bug they have created… Cheers for them 🍹 ---
**Author:** ![Oldtexasred](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oldtexasred](https://community.brave.app/u/Oldtexasred)\ **Post date:** [July 29, 2020, 11:05pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/4 "2020-07-29T23:05:34Z")
The fact that we’ve received no replies from anyone related to brave support is starting to anger me. The fact that they don’t seem to care that their software is actively stealing from their users and they are doing nothing to stop is making me think that the only way to get answers is to go to the Better Business Bureau. ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [August 1, 2020, 5:56pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/5 "2020-08-01T17:56:54Z")
I decided I would try to work this issue through Uphold. I went to the Activity list and clicked on the transaction to send a question about my options for an unauthorized charge. I will report back if they give me any viable options to correct this problem. ![image](https://global.discourse-cdn.com/brave/original/3X/a/c/ac399e4c7a68bf05e29f08ac33ef51274b1c736c.png) ---
**Author:** ![Oldtexasred](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oldtexasred](https://community.brave.app/u/Oldtexasred)\ **Post date:** [August 7, 2020, 11:46am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/6 "2020-08-07T11:46:07Z")
Have you had any results? ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [August 7, 2020, 11:53pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/7 "2020-08-07T23:53:43Z")
Uphold replied and directed me back here. I started reading the [How to Submit a Bug Report](https://support.brave.com/hc/en-us/articles/360018228951-Submitting-a-Bug-Report) article. The format is specified in the using the template section. Did you have to fill something out like that when you made this post? Or maybe it just needs to be sent as a bug instead of a post. ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [August 25, 2020, 10:31pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/8 "2020-08-25T22:31:28Z")
I sent a new Bug Report following the template here: [Following an upgrade to Brave, Version 1.12.114, Auto-Contribute setting was blank and unwanted amoutn of BAT sent to @BravePublishers](https://community.brave.app/t/following-an-upgrade-to-brave-version-1-12-114-auto-contribute-setting-was-blank-and-unwanted-amoutn-of-bat-sent-to-bravepublishers/156546) ---
**Author:** ![n64](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@n64](https://community.brave.app/u/n64)\ **Post date:** [August 26, 2020, 2:42pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/9 "2020-08-26T14:42:46Z")
@MekLek I found this email address from the following links, since I was affected by this too. [support+publishers@basicattentiontoken.org](mailto:support+publishers@basicattentiontoken.org) I just sent them a note and it did not bounce back, unlike the first email I sent to refunds AT [brave.com](http://brave.com) For the record I followed the same thing you did - sending an email to uphold, and they basically said go to the forums. Useless. In my search I did find a couple threads that relate to this topic if you want some more reading… or perhaps for some other observer in the future: > [@Auto-contribute took 20 BAT when off](https://community.brave.app/t/auto-contribute-took-20-bat-when-off/142350): > > @BravePublishers took 20 BAT from my brave rewards account without my consent. I did not initiate nor authorize this transaction. Auto-Contribute has always been set to OFF. > [@For Brave users impacted by the Auto-Contribute bug](https://community.brave.app/t/for-brave-users-impacted-by-the-auto-contribute-bug/92258/45): > > I sent information for my stolen BAT as directed above, no response after 9 days, not even an acknowledgment. ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [August 28, 2020, 1:20am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/10 "2020-08-28T01:20:00Z")
@n64 Yeah I just sent an email requesting a refund to [support+publishers@basicattentiontoken.org](mailto:support+publishers@basicattentiontoken.org) and I got a bounce back email saying it is not active anymore. Looking at the second thread you sent, it seemed like over time the email changed and then @steeven was then having people direct message him. What a mess. ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [August 28, 2020, 1:24am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/11 "2020-08-28T01:24:10Z")
I tried [refunds@brave.com](mailto:refunds@brave.com) too-- it is closed. ---
**Author:** ![n64](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@n64](https://community.brave.app/u/n64)\ **Post date:** [August 29, 2020, 1:54am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/12 "2020-08-29T01:54:42Z")
Yeah that email gave me a bounce back too. Support+publishers hasn’t acknowledged my email but there was no bounce. Thanks for the tip on contacting @steeven - just sent him a PM with the same details as what was in my email. Hopefully it gets resolved soon, but it does seem like I have to keep my coins outside of brave to prevent this from happening again. ---
**Author:** ![ceec](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@ceec](https://community.brave.app/u/ceec)\ **Post date:** [September 1, 2020, 12:53pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/13 "2020-09-01T12:53:31Z")
in aug 2020 i sent a dm for make a refund For Brave users impacted by the Auto-Contribute bug 70 i did not receive refund in july and aug 2020 i saw sponsor images and no payments for it i updated brave browser and i dont use any vpn windows 7 ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [September 1, 2020, 1:48pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/14 "2020-09-01T13:48:39Z")
Thanks @n64 for reporting - please see DM. ---
**Author:** ![n64](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@n64](https://community.brave.app/u/n64)\ **Post date:** [September 1, 2020, 3:01pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/15 "2020-09-01T15:01:59Z")
Thanks! Got my refund earlier today. Cheers! ---
**Author:** ![Rohit552](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rohit552/32/53236_2.png) [@Rohit552](https://community.brave.app/u/Rohit552)\ **Post date:** [September 1, 2020, 3:40pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/16 "2020-09-01T15:40:00Z")
Where can see the payments related to sponsored images @steeven ? ---
**Author:** ![MekLek](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MekLek](https://community.brave.app/u/MekLek)\ **Post date:** [September 4, 2020, 2:39am UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/17 "2020-09-04T02:39:36Z")
I got my refund too. It helped to DM a developer ---
**Author:** ![p10111](https://avatars.discourse-cdn.com/v4/letter/p/bbe5ce/32.png) [@p10111](https://community.brave.app/u/p10111)\ **Post date:** [September 25, 2020, 12:57pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/18 "2020-09-25T12:57:50Z")
I just got my BAT cleaned out. I want a refund of course but much more important is how can this happen at all??? ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [September 25, 2020, 2:05pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/19 "2020-09-25T14:05:07Z")
Hi @p10111 Thank you for reporting! Please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. This will help to speed up the troubleshooting. Thank you in advance! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [October 25, 2020, 2:05pm UTC](https://community.brave.app/t/bat-sent-to-bravepublishers-even-though-i-didnt-have-auto-contribute-on/145339/20 "2020-10-25T14:05:14Z")
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