# BAT Rewards missing after Brave Crashed **URL:** \ **Category:** Rewards Support\ **Created:** [March 31, 2021, 4:55pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260 "2021-03-31T16:55:22Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Bigsr](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@Bigsr](https://community.brave.app/u/Bigsr)\ **Post date:** [March 31, 2021, 4:55pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/1 "2021-03-31T16:55:22Z")
**BAT rewards missing after Brave Crashed:** \*\*After Brave crashed this morning and restarted, I received a notification that my settings could not be saved. I went to my Brave Rewards page and the balance was 0 in my pending rewards. I linked my Uphold account back up and my rewards that have been transferred are there, however the 17+ BAT that was pending are gone. See screenshot showing # of ads received this month and pending rewards. ![image](https://global.discourse-cdn.com/brave/original/3X/d/d/dd344dfb5e20853530d579dbf1fd7a3b59d8abb1.png) **Windows Server 2012 R2, Version 1.22.70 Chromium: 89.0.4389.105 (Official Build) (64-bit)** Any help would be greatly appreciated. Thanks! ---
**Author:** ![bywordorsong](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@bywordorsong](https://community.brave.app/u/bywordorsong)\ **Post date:** [March 31, 2021, 5:30pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/2 "2021-03-31T17:30:03Z")
My household just began using Brave a few days back, and we’ve experienced the same issue. ---
**Author:** ![shuna.p](https://avatars.discourse-cdn.com/v4/letter/s/c5a1d2/32.png) [@shuna.p](https://community.brave.app/u/shuna.p)\ **Post date:** [April 2, 2021, 12:35pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/3 "2021-04-02T12:35:15Z")
I also have the same issue. Only noticed it today (April 2). I had a close to 2 BAT on my pending wallet then it turned to 0.110. I hope this gets fixed! ---
**Author:** ![utopian](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/utopian/32/77260_2.png) [@utopian](https://community.brave.app/u/utopian)\ **Post date:** [April 4, 2021, 3:10pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/4 "2021-04-04T15:10:40Z")
I had the same issue on 02 April… my BAT went missing, and my payment date changed from April 06 to May 06 … Even my number of ads reduced like crazy! ![image](https://global.discourse-cdn.com/brave/original/3X/3/0/30e58132c33455fb773825d80da9154e4e5dfc4e.png) At first I thought it automatically transferred to my Uphold account. But my Uphold account only shows what’s been transferred before this (i.e. on March 06). I read some threads with similar issues and all of them say that it automatically got restored in a couple of days OR after restarting their browsers/PCs. It’s the end of 04 April now (already 2 days), and the issue still persists, despite restarting the browser (and the laptop) several times. Kind of an annoying issue. I was really hoping to use Brave for a long time, but if these things keep happening, I’d be rethinking my choices… EDIT: The tokens have been restored. Looks like I am gonna be using Brave for a longer time… Although, I really hope the devs fix this… seems to be a pertinent and recurring issue. ---
**Author:** ![Darmanitan](https://avatars.discourse-cdn.com/v4/letter/d/cab0a1/32.png) [@Darmanitan](https://community.brave.app/u/Darmanitan)\ **Post date:** [April 8, 2021, 2:10pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/5 "2021-04-08T14:10:43Z")
I had this exact issue but it hasn’t been resolved. Do you mind telling me how you got your BAT back? ---
**Author:** ![Bigsr](https://avatars.discourse-cdn.com/v4/letter/b/aca169/32.png) [@Bigsr](https://community.brave.app/u/Bigsr)\ **Post date:** [April 8, 2021, 3:46pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/6 "2021-04-08T15:46:35Z")
How were you able to get your tokens resolved? ---
**Author:** ![utopian](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/utopian/32/77260_2.png) [@utopian](https://community.brave.app/u/utopian)\ **Post date:** [April 8, 2021, 5:57pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/7 "2021-04-08T17:57:45Z")
I don’t know. On the day after the payout cycle (i.e. on Apr 07) I just received a notification mail from Uphold saying that I have received the BAT from Brave Software International … the transaction description was “_payout for March ad earnings_” Now my Uphold balance is restored as well as the metrics on my Brave browser for the ad counts, current estimated payout in BAT as well as the trackers/ads blocked, bandwidth/time saved. Have you checked `brave://rewards-internals/` for details of your transactions? The General Info and Event Logs tabs in there might help to trace for you. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [May 8, 2021, 5:58pm UTC](https://community.brave.app/t/bat-rewards-missing-after-brave-crashed/225260/8 "2021-05-08T17:58:26Z")
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