BAT Rewards Disappeared from Linked ZebPay Wallet & Unable to Reconnect

Brave Rewards Rewards Support
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Hi everyone,

I’m facing an issue with my Brave Rewards and was hoping someone could help.

My Brave Rewards were previously linked to my ZebPay account, and I had accumulated BAT in my linked wallet. However, the BAT balance has now disappeared from ZebPay, and I’m also unable to reconnect my ZebPay account to Brave Rewards.

Here’s what I’m experiencing:

  • BAT balance that was previously visible in my linked ZebPay wallet is no longer there.
  • Brave Rewards is no longer connected to ZebPay.
  • Attempts to reconnect ZebPay either fail or don’t proceed.

Has anyone else experienced this recently?

Could this be due to a Brave update, a change in the Brave–ZebPay integration, or an issue with my account? If there are any troubleshooting steps or if the Brave team is aware of this issue, I’d appreciate any guidance.

Thank you.

2

i am having the same issue when i am trying to connect the rewards to zebpay i am getting 404 page not found

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and what about my brave rewards that disappeared from my zebpay and they are not responding to my tickets.

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If you had Brave Rewards within you ZebPay account you’ll need to contact the ZebPay team to inquire. Any BAT shown in your Rewards panel is a reflection from your ZebPay account. Thanks!