# BAT pending rewards disappeared before payment date **URL:** \ **Category:** Uncategorized\ **Tags:** payments\ **Created:** [October 23, 2020, 3:33pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608 "2020-10-23T15:33:04Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![bioWolf](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@bioWolf](https://community.brave.app/u/bioWolf)\ **Post date:** [October 23, 2020, 3:33pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/1 "2020-10-23T15:33:04Z")
Today, after almost 3 weeks of viewing ads my pending BAT tokens suddenly disappeared. I watch 175 adds and got 0,56 BAT, In the morning I got at least 10x more. ![image](https://global.discourse-cdn.com/brave/original/3X/0/6/06f4dcfdba3b3da7a42c1443b6aec73211315c26.png) ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [October 23, 2020, 4:20pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/3 "2020-10-23T16:20:14Z")
@imatumble, Please stop spamming the forum with your unformed complaints. If you have an issue, open a topic. ---
**Author:** ![bioWolf](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@bioWolf](https://community.brave.app/u/bioWolf)\ **Post date:** [October 23, 2020, 4:44pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/4 "2020-10-23T16:44:55Z")
It is not a topic? I`m new here, was thinking that only way to ask is like that. If my worries that I was hacked are a spam - I created only this one ask. so I`m sorry that I`m using brave browser, and watching ads to earn BATs ---
**Author:** ![justsomeone1](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@justsomeone1](https://community.brave.app/u/justsomeone1)\ **Post date:** [October 23, 2020, 4:51pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/5 "2020-10-23T16:51:44Z")
Hello @bioWolf he did not mean you he mentioned the other guy who called imatumble that his comment deleted and you welcome to ask and for your questions sometime glich happen do you use vpn? could you turn off the reward then enable it back after 30 sec did that help and have a nice day ---
**Author:** ![bioWolf](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@bioWolf](https://community.brave.app/u/bioWolf)\ **Post date:** [October 23, 2020, 5:04pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/6 "2020-10-23T17:04:35Z")
OK. I understand that somebody pissed You, it was not me. Yes, I`m using VPN, Nothing happen after turning off browser, Rewards, or adds. All the Best ---
**Author:** ![justsomeone1](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@justsomeone1](https://community.brave.app/u/justsomeone1)\ **Post date:** [October 23, 2020, 5:06pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/7 "2020-10-23T17:06:24Z")
turn off reward then turn off vpn then turn on reward on after 1 min and see if it still working or not ---
**Author:** ![bioWolf](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@bioWolf](https://community.brave.app/u/bioWolf)\ **Post date:** [October 23, 2020, 5:14pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/8 "2020-10-23T17:14:56Z")
No change. Also restarted comp and browser ---
**Author:** ![justsomeone1](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@justsomeone1](https://community.brave.app/u/justsomeone1)\ **Post date:** [October 23, 2020, 5:17pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/9 "2020-10-23T17:17:10Z")
could you help us here @steeven and have a nice day both of you ---
**Author:** ![pawelk](https://avatars.discourse-cdn.com/v4/letter/p/a5b964/32.png) [@pawelk](https://community.brave.app/u/pawelk)\ **Post date:** [October 23, 2020, 5:30pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/10 "2020-10-23T17:30:38Z")
I have the same problem. However, I don’t use a VPN. But today tokens disappeared. After reading your entries I turned off reward and turned on after 1 min and didn’t help. 😕 ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [October 23, 2020, 10:30pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/11 "2020-10-23T22:30:24Z")
For anyone here encountering this issue, please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. Please make the subject title `Pending Rewards Issue` so that I can easily see what the message relates to. Thank you. ---
**Author:** ![tmancey](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tmancey](https://community.brave.app/u/tmancey)\ **Post date:** [October 24, 2020, 7:39am UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/12 "2020-10-24T07:39:10Z")
@bioWolf I work on the Brave Ads team and was wondering if you would be willing to screen-share so I can help diagnose the issue with you? If so, could you please reach out to [tmancey@brave.com](mailto:tmancey@brave.com). Thanks, Terry ---
**Author:** ![bioWolf](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@bioWolf](https://community.brave.app/u/bioWolf)\ **Post date:** [October 24, 2020, 12:19pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/13 "2020-10-24T12:19:55Z")
Thank You @tmancey, Upgrading a browser to a newest release solved the issue. All The Best ---
**Author:** ![justsomeone1](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@justsomeone1](https://community.brave.app/u/justsomeone1)\ **Post date:** [October 24, 2020, 12:33pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/14 "2020-10-24T12:33:30Z")
what is your brave version ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [December 23, 2020, 12:33pm UTC](https://community.brave.app/t/bat-pending-rewards-disappeared-before-payment-date/173608/15 "2020-12-23T12:33:31Z")
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