# BAT has disappeared after creating Uphold wallet

**URL:** <https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430>\
**Category:** Rewards Support\
**Created:** [November 14, 2021, 1:59pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430 "2021-11-14T13:59:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CaughtJester](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@CaughtJester](https://community.brave.app/u/CaughtJester)\
**Post date:** [November 14, 2021, 1:59pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430/1 "2021-11-14T13:59:21Z")

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**Briefly describe your issue:**  
I’ve been collecting BAT for a while and just created an Uphold wallet so that I could withdraw it. Now my balance in both Uphold and Brave are showing as 0.

**What Operating System and Brave version are you using (`Menu --> About Brave`)?**  
Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (x86\_64)

**Have you been able to successfully receive payments in the past?**  
I’ve not tried before

**Are you using a VPN? (yes/no)**  
no

**Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?**  
yes

**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**  
yes

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<div class="post-metadata">

**Author:** ![CaughtJester](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@CaughtJester](https://community.brave.app/u/CaughtJester)\
**Post date:** [November 21, 2021, 2:14pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430/2 "2021-11-21T14:14:03Z")

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Is there anyone from Brave who can look into this? I had about 75 BAT before it disappeared

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**Author:** ![macfanol](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/macfanol/32/104127_2.png) [@macfanol](https://community.brave.app/u/macfanol)\
**Post date:** [November 21, 2021, 3:30pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430/3 "2021-11-21T15:30:49Z")

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Sorry to say but Brave browser is a scam. Better stay away from it.

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<div class="post-metadata">

**Author:** ![CaughtJester](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@CaughtJester](https://community.brave.app/u/CaughtJester)\
**Post date:** [December 21, 2021, 2:30pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430/4 "2021-12-21T14:30:59Z")

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Just wanted to confirm that I still haven’t received my BAT in my Uphold wallet. This is the proof that I had 70+ BAT (taken from brave://rewards-internals/):

 ![Screenshot 2021-12-21 at 14.24.31](https://global.discourse-cdn.com/brave/original/3X/e/a/ea65e847e6092648d53aee2336603cf41dc19779.png)  
Could the issue be that the Uphold wallet went from PENDING ==\> VERIFIED and then NOT\_CONNECTED ==\> PENDING or is that just an issue with the log order since they both show at the same time? Here’s the full log (lots of errors!):  
[brave\_rewards\_log.txt](https://community.brave.app/uploads/short-url/adAVDEVYYwi7wCFXo2PWb9EJSB9.txt) (106.0 KB)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [January 20, 2022, 2:31pm UTC](https://community.brave.app/t/bat-has-disappeared-after-creating-uphold-wallet/301430/5 "2022-01-20T14:31:40Z")

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