Hello, i have been watching the ads appearing for a month on the Brave Beta. I managed to get to 4 BAT The 5th of the month happens (which is supposed to be the payment day) and parts of the Bat disappeared from the Brave rewards but nothing got credited to the wallet. Please let me know what to …

Hi @Brucie just wanted to check when you opted into Brave Rewards/Ads. Because especially if you opted in late in the month, there may be no payout until the subsequent month because of how “payment receipts” are processed to preserve privacy.

created new thread with all the issues todate

Hi jscretan, I’ve got loads of issues going on and nobody has replied so hopefully you’re still able to help! I joined about April 20th and payment date was showing as the 5th May. On the 4th my BAT dropped and nothing showed up in the wallet. On a thread I was given a Grant if 5 BAT which when cl…

Hi @Brucie sorry for the inconvenience. For the drop in BAT balance, this is unfortunately still a display bug, and I think the follow up is explained in the link below. No BAT is lost and should settle on next cycle. [image] NOTICE: Rewards earned from Brave Ads are not lost Bra…

I only get this far $HOME/Library/Application Support/ Brave-Browser is not there?

nope the folder isn’t in there? running 10.14.4 Mojave [19]

Sorry, I’m new to the support game, @Brucie , I just realized you can just get the same information from brave://rewards-internals/. Just copy that payment ID and email to us. Thanks!

done and emailed to support :wink:

had no reply from support after 5 days ;-(

Bat Disappeared partially and not credited to BAT wallet

Brave Rewards Brave-Ads Support

Mattches May 14, 2019, 8:40pm 12

@Brucie,
The path in full should be:
$HOME/Library/Application Support/BraveSoftware/Brave-Browser\Default
Do you not see the BraveSoftware folder inside Application Support?

Uninstalling Brave => lost my estimated earnings this cycle

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Bat Disappeared partially and not credited to BAT wallet

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