# Aw snap something went wrong! HELP

**URL:** <https://community.brave.app/t/aw-snap-something-went-wrong-help/67902>\
**Category:** Desktop Support\
**Tags:** windows\
**Created:** [July 1, 2019, 2:42am UTC](https://community.brave.app/t/aw-snap-something-went-wrong-help/67902 "2019-07-01T02:42:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Atraya](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/atraya/32/23751_2.png) [@Atraya](https://community.brave.app/u/Atraya)\
**Post date:** [July 1, 2019, 2:42am UTC](https://community.brave.app/t/aw-snap-something-went-wrong-help/67902/1 "2019-07-01T02:42:18Z")

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**Description of the issue:** I keep getting the “aw snap” issue on various sites, most notably YouTube and Gmail, but it is also preventing me from accessing a number of Brave sites as well, such as the settings page, or the page to delete my cache and cookies. All these pages were loading fine this morning. I’ve had no updates to my browser, or made any changes. Incognito mode changes nothing, nor does restarting, nor does turning off my extensions.

**Steps to Reproduce:** Open a page.

**Actual Result:**![Brave%20error](https://global.discourse-cdn.com/brave/original/3X/f/6/f63e69d14d6b18f1e60cd2af2d95ad3876096859.jpeg)

**Expected result:** The page should load.

**Reproduces how often:** Any time I open one of the pages listed, and some others.

**Operating System and Brave Version(See the `About Brave` page in the main menu):** Windows 7. Brave: Version 0.65.121 Chromium: 75.0.3770.100 (Official Build) (64-bit)

**Additional Information:**

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**Author:** ![Atraya](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/atraya/32/23751_2.png) [@Atraya](https://community.brave.app/u/Atraya)\
**Post date:** [July 1, 2019, 6:10pm UTC](https://community.brave.app/t/aw-snap-something-went-wrong-help/67902/2 "2019-07-01T18:10:21Z")

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It appears to be functioning… Strange… Will be on the look-out if the issue occurs again.

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [July 31, 2019, 2:42am UTC](https://community.brave.app/t/aw-snap-something-went-wrong-help/67902/3 "2019-07-31T02:42:29Z")

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Closed on July 31, 2019, 2:42am UTC

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