Hi, I have issue with the auto-contribute bug and emailed to support+publishers@basicattentiontoken.org since 11 June 2020. My account was automatically zeroed (0) even if I turned-off the auto-contribute. I am using pc version.
Kindly please help me on this.
Thank you.
Instead of sending mail, send DM to one of the admins in here.
For more information, check this out.
Dear Brave users,
We realized that some of you were impacted by the Auto-Contribute bug where BAT was sent to verified creators despite the auto contribute flag being turned OFF; like the image below.
[image]
If you believe you were impacted by this issue and do not want to allow these contributions, please email our support at refunds@brave.com .
The subject line of your email should be “Auto-Contribute Issues”. Please include 2 pieces of information in your email:
On desktop, open up br…
Thank you for your reply…actually I have emailed it also to refunds@brave.com last 11 June2020. I have also just resend it now.
Thank you and appreciate your help on this.
Hi and good day to you. I have already e-mailed to refunds@brave.com the necessary info. Appreciate your help on the matter.
Thank you.
Hi and good day to you. Would like to follow-up…I have already e-mailed to refunds@brave.com the necessary info. Appreciate your help on the matter.
Thank you.
AlexK
August 17, 2020, 7:54pm
6
Same here ( August 17th) It just switched on and automatically deducted 20 BAT. I only noticed when I opened a new tab.
This is on an Imac.
Not happy