# Auto-contribute Issue (Follow-up) **URL:** \ **Category:** Rewards Support\ **Created:** [August 3, 2020, 3:52am UTC](https://community.brave.app/t/auto-contribute-issue-follow-up/147790 "2020-08-03T03:52:52Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![markg18](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@markg18](https://community.brave.app/u/markg18)\ **Post date:** [August 3, 2020, 3:52am UTC](https://community.brave.app/t/auto-contribute-issue-follow-up/147790/1 "2020-08-03T03:52:52Z")
Hi, I have issue with the auto-contribute bug and emailed to [refunds@brave.com](mailto:refunds@brave.com) and [support+publishers@basicattentiontoken.org](mailto:support+publishers@basicattentiontoken.org) on 11 June 2020. My account was automatically zeroed (0) even if I turned-off the auto-contribute. I am using pc version. I have inlcuded in the email all the required info for your processing. Kindly please help me on this. Thank you and hoping to hear from you. ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [August 3, 2020, 2:18pm UTC](https://community.brave.app/t/auto-contribute-issue-follow-up/147790/2 "2020-08-03T14:18:13Z")
Thank you for reporting! Please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. This will help to speed up the troubleshooting. Thank you in advance! ---
**Author:** ![markg18](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@markg18](https://community.brave.app/u/markg18)\ **Post date:** [August 7, 2020, 2:56am UTC](https://community.brave.app/t/auto-contribute-issue-follow-up/147790/3 "2020-08-07T02:56:24Z")
Thank you Steeven for your warm reply. I have DM you already with the required info for your reference. Hope to hear from you soon. Thank you! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [September 6, 2020, 2:56am UTC](https://community.brave.app/t/auto-contribute-issue-follow-up/147790/4 "2020-09-06T02:56:36Z")
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